McDonald's

3.2
1957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6724 Highway 63, Moss Point, MS
39563, United States

Hours

Reviews

3.2
1,957 reviews
5 stars
625
4 stars
340
3 stars
332
2 stars
192
1 star
468

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Numerous complaints were made about rude and unprofessional staff, with some customers feeling disrespected during their interactions.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables, floors, and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and lack of training among staff, leading to disorganization and inadequate customer service.
  • RC
    ricky chapman
    3 days ago
    1.0
    I was parked it took 45 minutes for a 7 dollar meal deal and 1 small fry I got tired of waiting outside so I went in I asked where my order was the employee was here’s the manager she looked at me rolled her eyes and walked away that was the most unorganized place I’ve ever seen
  • JS
    Joshua Stakes
    Oct 25, 2025
    1.0
    Worst ever experience my toddlers wanted a happy meal so I go get in line order 2 6 piece” chicken nugget” happy meals one with apple juice one with sprite waited a HOUR in line and received the wrong happy meals got cheeseburger happy meals instead and did not realize until I got home when I was taking it all out for my kids my kids ate none of it of course because they eat the chicken nuggets only and they threw a tantrum because y’all got it wrong after making us wait in line for again a WHOLE HOUR and I am not about to waste nor of MY TIME OR GAS so yall can “fix” yalls mistake not to mention the staff was rude as heck, get new staff !!!😒
  • RW
    Rebecca Winborne
    Oct 19, 2025
    5.0
    The Manager that works the night shift (Shelby)is probably the best manager they have had in a long time. She made sure that my order not only was correct but went above and beyond to make sure I was satisfied!! Fresh food and the mistake was corrected in the best manner.
  • DG
    Dessy Grl
    Oct 17, 2025
    1.0
    I stood there at the counter waiting to pick up a take out order and stood there for over 30 minutes, and they ignored me until I finally spoke up and said I was waiting for over 30 minutes and they didn’t even start the food until I said something
  • BT
    Bryan Tanner
    Oct 11, 2025
    2.0
    Way too slow. Forty minutes to get 2 shakes and 2 McFlurries behind 5 cars in the drive through then had to correct the order at the window.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Moss Point, MS?

McDonald's in Moss Point, MS is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.