Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Monticello, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 229 F.e. Sellers Highway for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
405 reviews
5 stars
194
4 stars
81
3 stars
58
2 stars
26
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several noting a decline in service quality.
Food Quality
There were numerous complaints about cold food, incorrect orders, and poor food presentation, although some customers praised specific items.
Service Speed
While some reviews highlighted fast service, many others mentioned slow response times and long waits for orders.
Inconsistency
Customers experienced significant inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
- PYPhilp YungDec 21, 20251.0Very poor experience. Sluggish, seemingly dumb employees. Came away with nothing to eat or drink. What an embarrassment.
- CBCharly BarnettOct 31, 20251.0If I could give this a negative star I would. The workers here are so rude. Huffing and puffing while you’re ordering. After each item that you order they are saying “anything else” with an attitude. Hands over food bags and rolls eyes huffs and walks off not saying anything. I’ve tried ordering on the app to see if it helps with the attitude and it doesn’t. Yall really need to get some more workers here. It used to be great atmosphere and friendly people. It’s not just one worker it’s all of them. It’s ridiculous.
- SSSirCireAug 15, 20251.0Cold food. Bad servers. Talking to everyone else and not doing their job. JT out kissin his girl and not bringing food out
- AMAJ MuckkAug 15, 20251.0unprofessional and soliciting
- DEDebra EllisAug 10, 20255.0JT has great costumer service! When I’m back in Monticello & in need of fast food, this is the only place I’ll go. Better costumer service than any other fast food option here!