Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some enjoying the sandwiches while others found them cold, stale, or poorly prepared.
Service Issues
Many reviews highlighted slow service, rude staff, and order inaccuracies, leading to a frustrating customer experience.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and bathrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of the staff, indicating that service quality varied.
Value for Money
Customers expressed concerns about high prices relative to food quality, with some feeling that the meals were not worth the cost.
WM
William C Mitchell
Feb 7, 2026
1.0
My gyro and curly fries were harder than i was when i was 19 please do not waste your time going there
MD
Malinda Daws
Feb 7, 2026
1.0
The broth for the French dip and Swiss cheese sandwich tasted like ramen broth. And I am 100% sure the sodas are watered down.
DL
Dianna Lewis
Jan 3, 2026
4.0
Service was OK. FOOD was ok.
EL
Evadna Lyons
Dec 12, 2025
1.0
Disgusting Italian Sandwich. It has 3 tiny pieces of lettuce, no peppers and an entire bottle of sauce on the sandwich. They were rude, and hung up the phone on me!
AG
Andrew Griggs
Nov 5, 2025
4.0
It was great food plus the service...On perfect 👌 👍 🥰...