Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Location
Hours
Reviews
3.6
291 reviews
5 stars
159
4 stars
27
3 stars
18
2 stars
14
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual staff members like Quez and Bre for their excellent service, there were numerous complaints about the overall staff attitude and responsiveness, particularly during busy hours.
Speed of Service
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over an hour for their orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received incorrect or cold orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, with some describing the environment as dirty and unkempt.
- HCHhh Cccg1 day ago5.0Great customer service young man in drive thru had great customer communication ! Definitely recommend coming here overnight
- LCLexie CorderJan 3, 20261.0I’ve been to this location many times. There is no staff at the front and when they finally do come up to the front they walk past and ignore until absolutely necessary to interact. The staff from what i’ve seen they seem like they don’t want to interact with. Some staff is nice but majority of the staff aren’t always welcoming.
- MNMylah NorwoodJan 1, 20265.0Quez of the late night staff had such great customer service. Def my number 1 late night place to eat!
- SPSpam ProtectionDec 22, 20251.0The whole operation is a shit show. Employees yelling out asking people who ordered what and giving out flat drinks knowingly. I had a simple one person order and you have the nerve to tell me to move to a spot while half the line has already zoom past me and I waited 10 mins to get to the door/window. Nah , I haven't slept into two days with a. newbornm Never coming here again
- CWClaude WhiteDec 20, 20251.0I placed an order online waited 30 minutes to get my order. Only to look in the bag and notice no fries. I go back inside and let them know and the front desk person has an attitude because they failed to give me my order correct. Then she give me 1 small fry and 1 medium fry. When I asked why I have 1 small fry she told me thats what you paid for. I then should her my receipt and she said oh it look like a k for kids meal. She then gives me a medium fry never apologize. I go to the car and something tells me to check my burgers and both are wrong. I bring the burger back inside and she with an attitude whats wrong now. I showed her the receipt and the burgers and she took them to the back. I never understood how you have online orders but you still have to wait after you get to the restaurant past the time the app suggest. The manager did come out at the end and apologized and said she made the order herself but her staff does not care about customer service. I will say the manager is a very nice lady but her staff needs help.
Frequently Asked Questions About Whataburger
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made to order with 100% pure beef on a toasted five-inch bun.
What are the hours of operation for Whataburger in Madison, MS?
Whataburger is open 24 hours a day, seven days a week.
Where is this Whataburger location located?
This Whataburger is located at 1863 Main Street, Madison, MS 39110, USA.
Is this Whataburger location currently open?
Yes, this Whataburger location is currently open and operating 24/7.
How can I view the menu or order online from this Whataburger?
You can view the menu and order online at https://whataburger.com/menu?unitNum=1528.
What social media platforms can I follow Whataburger on?
You can follow Whataburger on Facebook, Instagram (@Whataburger), and Twitter (@Whataburger).
What other burger restaurants are near this Whataburger location?
Nearby burger restaurants include Back Yard Burgers and Burger King, offering additional fast food options.
Are there other fast food or chicken restaurants near Whataburger?
Yes, Chick-fil-A and Penn's Restaurant are nearby, providing more fast food and chicken dining choices.
What coffee shops can customers visit near Whataburger?
Nearby coffee shops include Starbucks and Mocha Mugs, great places to grab a coffee before or after your meal.
What amenities are available for customers traveling by car near Whataburger?
Shell gas station and Sprint Mart convenience store and gas station are close by for fueling and quick stops.