At Wendy’s in Madison, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Madison, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple reviews highlighted poor customer service, including rude staff and lack of attentiveness.
Food Quality
Inconsistent food quality reported, with instances of cold or poorly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Cleanliness
Some customers noted cleanliness issues in the lobby and dining areas.
Speed of Service
Long wait times reported, especially in the drive-thru, affecting overall customer experience.
RJ
Raquel Johnson
Dec 26, 2025
1.0
Female manager with glasses and older did not have good customer service. We ignored that, then went to sit down and enjoy our food and she comes and sits down right by us with her phone on speaker having a full blown conversation with people trying to enjoy their meals. She could have put it on her headset or something. I said I couldn't even hear my daughter because her conversation was louder than ours but that didn't bother her so we left.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's Madison, MS?
The drive-through is open every day from 7:00 AM to midnight (00:00).
Does Wendy's Madison serve breakfast, and what meals are available?
Yes, Wendy's Madison serves breakfast, lunch, and dinner every day. You can order breakfast combos, classic sandwiches, coffee, and sides.
Is Wendy's Madison, MS currently open?
Yes, Wendy's Madison location at 1021 Hwy 51 is open and committed to serving quality food every day.
What payment options does Wendy's Madison accept?
Wendy's Madison accepts American Express, cash, Discover, Mastercard, and Visa.
How can I place an order online for pickup or delivery at Wendy's Madison?
You can order online for pickup or delivery via the Wendy's app or at https://order.wendys.com by selecting the Madison, MS location.
Where can I find Wendy's Madison's menu and nutrition information?
The menu and nutrition information are available online at https://menu.wendys.com and through the Wendy's mobile app, with detailed allergen info for each item.
Does Wendy's Madison have a drive-through and dine-in options?
Yes, this location offers a drive-through and also serves dine-in customers.
Are there any nearby restaurants where I could choose a different dining experience?
Yes, nearby you have Crab Boat Restaurant (seafood), Pizza Hut (pizza), Hokkaido Hibachi Grill & Sushi (Japanese), and City Grille (American).
What financial services are available near Wendy's Madison?
Close to Wendy's are Trustmark Mortgage, Trustmark bank branches and ATMs, and Edward Jones financial advisors offering various financial services.
Are there any nearby salons or spas I can visit before or after dining at Wendy's?
Yes, nearby options include Sang Nail Spa, Allure Spa & Nails, and Refinery Salon for nail, skin care, and beauty services.
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