Wendy's

3.6
300 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Madison, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Madison, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1021 Hwy 51, Madison, MS
39110, United States

Hours

Reviews

3.6
300 reviews
5 stars
110
4 stars
74
3 stars
48
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff and slow service.

Food Quality

Inconsistent food quality was noted, with complaints about cold, stale, or poorly prepared items.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Cleanliness

Some reviews mentioned cleanliness issues in the lobby and overall environment.

Positive Experiences

Despite the negatives, some customers praised the food quality and friendly service during certain visits.
  • RS
    Roslyn Smith
    Oct 19, 2025
    1.0
    The sandwich was microwaved clearly.
  • BP
    Braelon Permenter
    Sep 5, 2025
    1.0
    Won’t answer after damn 10:30
  • OG
    oscar gibbs
    Aug 18, 2025
    1.0
    Not sure who is managing this Location but the workers claim every night that the “Systems are down” and this is about 3 times in last 5 days. Im not sure how the system is down almost every night. The store manager should probably know whats going on at the store at night. I used to be employed by Wendy’s and we have never had a system failure.
  • DA
    David Anderson
    Aug 18, 2025
    3.0
    Customer service never greets customer and never says come back to see us. Slow window service; checking their phones while trying to fill orders.
  • JL
    Jonathan LaPlante
    May 13, 2021
    1.0
    If you’re looking for a 20 minute wait in a drive through and your order to be wrong, this is the absolutely perfect location for you. After 3 wrong orders in the row, in the words of Stanley Hudson: “IM DONE, GOOD. BYE.”

Frequently Asked Questions About Wendy's

Is 502 - Madison Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.