Wendy's

3.6
435 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Madison, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Madison, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Colony Crossing, Madison, MS
39110, United States

Hours

Reviews

3.6
435 reviews
5 stars
162
4 stars
112
3 stars
70
2 stars
24
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally found the food to be fresh and hot, with some enjoying specific items like the breakfast sandwich and chili.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Operational Problems

Frequent complaints about the restaurant being closed early, short staffing, and unavailability of menu items.

Customer Experience

Many customers expressed dissatisfaction with the overall experience, citing unprofessional behavior from staff and lack of attention to orders.
  • LL
    Louis
    Jan 4, 2026
    5.0
    A good place to grab a quick meal at an affordable price. Plus, the lady who took my order and the one who handed me my food were extremely professional.
  • JM
    John Mcbride
    Dec 30, 2025
    3.0
    Could do better . People that work there have a lazy attitude. It’s what’s in fast food now
  • RK
    Rick Keck
    Dec 14, 2025
    5.0
    Love the combo #2 breakfast (sausage, egg, biscuit) sandwich with coffee. Great value. Fries are very tasty. Will visit again.
  • CS
    Charlotte Sewell
    Dec 8, 2025
    4.0
    I really like Wendy burgers!
  • VG
    Vic Gibson
    Nov 18, 2025
    4.0
    I typically order on the app and walk over from my job. They usually have my food ready within minutes of me coming in and it hasn't been wrong yet. The people are fairly friendly and the food is always fresh.

Frequently Asked Questions About Wendy's

Is 501 - Colony Crossing Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on weekdays?

The drive-through at Wendy's in Madison, MS is open from 7:00 AM to 11:00 PM Monday through Thursday.