Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Madison MS is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
2.7
189 reviews
5 stars
51
4 stars
20
3 stars
25
2 stars
16
1 star
77
TC
Tim Cook
Feb 22, 2026
2.0
I don’t normally give negative reviews to establishments, however, the only way things can be corrected is if they are communicated. I was completely shocked at the condition of the dining room of this facility. The floors had garbage and spilt drinks (safety hazard) everywhere with most of the tables being used/filthy where they couldn’t be used. The fountain drink machine had ice piled up in the tray and no napkins available. Even with these conditions, the service was fair and thankfully the food was good as always. I’m not sure if this was an off-day or a regular occurrence. I’m hoping this was a rare off day for this facility.
AA
ADCRE8OR
Feb 17, 2026
4.0
Underrated! The food here is always excellent; the service is also good.
ED
ernesto. delgado
Jan 29, 2026
1.0
i’m very loyal i go 5 times a week and today i spilled water on me and screamed a little and they kicked me out and called the cops. im never going back to the chipotle in madison the costumer service is awful and always low on food with long lines.
NS
Nate Sirven
Jan 26, 2026
5.0
10/10 date i recommend
SI
steven irmeger
Dec 19, 2025
1.0
I rarely post reviews but I was incredibly frustrated with the service there today. I came through the drive thru and asked if I could grab 2 gift cards. I understand that it’s a pick up window, but with a young child in the back I thought this might be more efficient and worth a try. The lady said I would have to go inside to pick up any cards. Frustrating, but I understand that they might have a policy about this, so I park and take my baby into the store. The front door was unlocked, I went up to the cashier (different employee) and was told that they were closed and I couldn’t buy a card (this was about 20 minutes before their official opening time, which I had not realized and obviously didn’t think about since the door was unlocked).
As I left the store and put my now screaming kid in his car seat I fumed about the poor service, and this is why I spent the time to write this review. The fact the store was closed could have been told to me before I dragged my kid inside the UNLOCKED door and was treated rudely at the counter. I understand the customer is not always right but good grief, try to actually serve and make a good name for your establishment. We will definitely not be going to this location again.
Having read the reviews, I see that this a common trend at the store that clearly reflects on poor upper management.
Just avoid this location. There are many other locations that will treat you like a respectable human being. Your children and sanity will thank you.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Madison, MS?
Chipotle Mexican Grill is located at 164 Grandview Blvd, Madison, MS 39110, USA.
What are the operating hours for Chipotle Mexican Grill in Madison?
Chipotle Madison MS is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online for pickup or delivery?
Yes, you can order online via the Chipotle app or the website at https://order.chipotle.com/ for convenient pickup or delivery.
Does Chipotle Madison MS offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What type of food does Chipotle Madison MS serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
How can I contact Chipotle Mexican Grill in Madison via email or phone?
You can reach them at MS.4623.Madison@chipotle.com or call +1 769-666-6903.
Are there other dining options near Chipotle Madison MS?
Yes, nearby options include Raising Cane's for chicken, Zaxby's, Moe's Southwest Grill, Jason's Deli, Firehouse Subs, Baskin-Robbins for ice cream, and Ichiban Buffet & Grill for sushi and Chinese cuisine.
What shopping centers and stores are close to Chipotle in Madison?
Nearby shopping venues include The Forum At Grandview, HomeGoods, Kirkland's, Michaels Stores, David's Bridal, DICK'S Sporting Goods, and Miskelly Furniture.
Are there entertainment options near Chipotle Madison MS?
Yes, entertainment options nearby include the Malaco Grandview Cinema & IMAX and the Malaco Grandview Theatre for movies and shows.
Where can I find beauty and wellness services near Chipotle?
Organic Nail & Lash Bar is a nearby beauty salon offering nail and lash services for customers in the area.
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