Wendy's

4.1
533 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
325 Highway 15 South, Louisville, MS
39339, United States

Hours

Reviews

4.1
533 reviews
5 stars
258
4 stars
147
3 stars
68
2 stars
25
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary significantly, with some praising friendly staff while others report rudeness and inattentiveness.

Food Freshness

Many customers express dissatisfaction with food freshness, noting that items are often cold or not prepared properly.

Cleanliness

Multiple reviews highlight cleanliness issues, particularly in dining areas and restrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is inconsistent; some customers report quick service while others experience long wait times.
  • RH
    Robert Head
    Nov 17, 2025
    2.0
    Wendy's is struggling and the Wendy's in Louisville, MS is no exception. Personnel are not trained to process company coupons or app rewards. On "free fry Friday" I ordered a simple burger and large fry, presented my phone with the reward barcode to be scanned by the cashier...She was absolutely clueless! It took four other people and about 8 minutes for these beautiful people to process my simple purchase...bless their hearts! I am a Wendy's fan and hate to see another 300 stores close next year. But I understand, based on my recent experience, why perhaps these closings are happening.
  • TS
    Tamara Spurrier
    Oct 4, 2025
    5.0
    A bright spot in fast food service. The staff was very polite, and helpful. Even when leaving they were attentive and polite.
  • RP
    romell Patterson
    Sep 25, 2025
    5.0
    Great service
  • NO
    Norann Oscarjoe
    Sep 4, 2025
    1.0
    Food is never fresh. Terrible customer service. Slow as sloth
  • LA
    Les Alexander
    Aug 31, 2025
    4.0
    Its Wendys

Frequently Asked Questions About Wendy's

Is 139 - 325 Highway 15 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.