Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary significantly, with some praising friendly staff while others report rudeness and inattentiveness.
Food Freshness
Many customers express dissatisfaction with food freshness, noting that items are often cold or not prepared properly.
Cleanliness
Multiple reviews highlight cleanliness issues, particularly in dining areas and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed is inconsistent; some customers report quick service while others experience long wait times.
RH
Robert Head
Nov 17, 2025
2.0
Wendy's is struggling and the Wendy's in Louisville, MS is no exception. Personnel are not trained to process company coupons or app rewards. On "free fry Friday" I ordered a simple burger and large fry, presented my phone with the reward barcode to be scanned by the cashier...She was absolutely clueless! It took four other people and about 8 minutes for these beautiful people to process my simple purchase...bless their hearts! I am a Wendy's fan and hate to see another 300 stores close next year. But I understand, based on my recent experience, why perhaps these closings are happening.
TS
Tamara Spurrier
Oct 4, 2025
5.0
A bright spot in fast food service. The staff was very polite, and helpful. Even when leaving they were attentive and polite.
RP
romell Patterson
Sep 25, 2025
5.0
Great service
NO
Norann Oscarjoe
Sep 4, 2025
1.0
Food is never fresh. Terrible customer service. Slow as sloth
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (662) 773-6096.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 139 - 325 Highway 15 South Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's 325 Highway 15 South, Louisville, MS?
The drive-through is open daily from 6:30 AM to midnight at this Wendy's location.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or via their online ordering website at order.wendys.com.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's has a drive-thru service available.
What payment options are accepted at Wendy's 325 Highway 15 South?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
What are the operating hours of Wendy's at 325 Highway 15 South in Louisville, MS?
Wendy's is open every day from 6:30 AM until midnight.
Are there nearby places where I can shop or run errands before or after visiting Wendy's?
Yes, nearby you can find Louisville Trading Co for hardware and thrift shopping, Dollar General for convenience and pharmacy needs, and Walmart Louisville - Highway 15 S for general department store shopping.
I need health services near Wendy's; where can I go?
Winston County Health Department and Walmart Tech provide health and medical services close to Wendy's at 325 Highway 15 South.
Are there other fast food or dining options near this Wendy's?
Yes, nearby fast food and dining options include another Wendy's, Pizza Hut, Papa Vic's restaurant, and Cock Of The Walk Southern Restaurant.
How can I provide feedback or contact Wendy's at 325 Highway 15 South?
You can contact the location directly at (662) 773-6096, use their Customer Care live chat through their Contact page, call 888-624-8140, or complete Wendy’s Customer Satisfaction Survey with your receipt details.