Wendy's

3.7
1074 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1955 Highway 15, Laurel, MS
39440, United States

Hours

Reviews

3.7
1,074 reviews
5 stars
456
4 stars
249
3 stars
153
2 stars
71
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially during peak hours.

Food Quality

Many reviews mentioned cold or improperly prepared food, including hard nuggets and incorrect orders.

Customer Service

Numerous complaints about rude or unhelpful staff, with some customers feeling disrespected or ignored.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor handling of complaints.

Cleanliness

Some customers noted that the restaurant was clean, but others expressed concerns about food safety and hygiene.
  • BH
    Becky Hammond
    Nov 16, 2025
    5.0
    Favorite fast food place hands down the apple harvest chicken salad is just addicting. And I can't even think of any other drive through that still sells a baked potato. And then they go and Jazz up the Frosty. Let me tell you that baby didn't need any Jazz enough but when you throw some caramel in you help me with a frosty.... Just, thank you.
  • NN
    Natalee
    Oct 18, 2025
    1.0
    Wendy’s food is usually okay. But recently that place just does not care! it’s ridiculous how they treat and serve customers. I don’t know how it’s still open!!! I went tonight after work, and as usual it took about 30+ minutes, they are super slow and RUDE! My fries were cold, and my nugget had a BITE in it!!!! This is damn ridiculous, I work in food and I know for a fact it really doesn’t take that long to cook food, maybe 15 minutes at most, but 30 or more? for fast food? absolutely not! y’all have a few people in line, but it for any take that long. and I know it’s not cooked fresh, bc it’s cold and y’all got so hungry, y’all took a bite out of my nugget! DISGUSTING!!!!!! 0/10 would not recommend. Y’all need serious help.
  • CU
    Charles Upton
    Oct 15, 2025
    5.0
    Can't go wrong when stopping at Wendy's. The 2 BJC, fries, and a drink or frosty substitute is a very nice meal. I believe that meal tops my list at Wendy's now. But any & all there food is a great choice when your hungry.
  • HB
    Harvey B
    Oct 5, 2025
    3.0
    It's ok unless you're at lunch or dinner time. You'll be stuck for 30-40 minutes
  • DD
    D.C. Dennis
    Oct 3, 2025
    4.0
    Good

Frequently Asked Questions About Wendy's

Is 239 - Laurel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.