Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 30 minutes, especially during peak hours.
Food Quality
While some customers enjoyed the food, many complained about cold or incorrect orders, and issues with freshness.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness
Some customers noted that the restaurant was clean, but this was inconsistent with reports of poor food handling.
FT
Fredda T
Dec 17, 2025
5.0
This Wendy’s is the nicest, cleanest Wendy’s I have visited in the past few years. They must have a great manager at this one. Thank you guys for doing such a great job, it is very much appreciated!
BH
Becky Hammond
Nov 16, 2025
5.0
Favorite fast food place hands down the apple harvest chicken salad is just addicting. And I can't even think of any other drive through that still sells a baked potato. And then they go and Jazz up the Frosty. Let me tell you that baby didn't need any Jazz enough but when you throw some caramel in you help me with a frosty.... Just, thank you.
NN
Natalee
Oct 18, 2025
1.0
Wendy’s food is usually okay. But recently that place just does not care! it’s ridiculous how they treat and serve customers. I don’t know how it’s still open!!! I went tonight after work, and as usual it took about 30+ minutes, they are super slow and RUDE! My fries were cold, and my nugget had a BITE in it!!!! This is damn ridiculous, I work in food and I know for a fact it really doesn’t take that long to cook food, maybe 15 minutes at most, but 30 or more? for fast food? absolutely not! y’all have a few people in line, but it for any take that long. and I know it’s not cooked fresh, bc it’s cold and y’all got so hungry, y’all took a bite out of my nugget! DISGUSTING!!!!!! 0/10 would not recommend. Y’all need serious help.
CU
Charles Upton
Oct 15, 2025
5.0
Can't go wrong when stopping at Wendy's. The 2 BJC, fries, and a drink or frosty substitute is a very nice meal. I believe that meal tops my list at Wendy's now. But any & all there food is a great choice when your hungry.
HB
Harvey B
Oct 5, 2025
3.0
It's ok unless you're at lunch or dinner time. You'll be stuck for 30-40 minutes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1955 Highway 15 in Laurel currently open?
Yes, this Wendy's location in Laurel is open and committed to serving quality food every day.
What are the operating hours for drive-thru at this Wendy's?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Highway 15?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or their website at order.wendys.com for delivery or pickup.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Customer Care team via their Contact page, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or call this location directly at (601) 649-4934.
Where can I find Wendy’s nutritional and allergen information?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
Are there nearby fast food options close to this Wendy's?
Yes, nearby options include Papa Johns Pizza and Checkers at 1925 Highway 15 North, which offer additional dining choices.
What nearby financial services can customers access near Wendy's Laurel?
Customers can visit 1st Franklin Financial, The First Bank, and Acceptance Loan Company located near Wendy's for their financial needs.
Are there nearby dining options offering different cuisines near Wendy's?
Yes, nearby you can find Sake Café Hibachi & Sushi and Reyes Mexican Grill & Bar for Japanese and Mexican cuisine respectively.