Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 30 minutes, especially during peak hours.
Food Quality
Many reviews mentioned cold or improperly prepared food, including hard nuggets and incorrect orders.
Customer Service
Numerous complaints about rude or unhelpful staff, with some customers feeling disrespected or ignored.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Some customers noted that the restaurant was clean, but others expressed concerns about food safety and hygiene.
BH
Becky Hammond
Nov 16, 2025
5.0
Favorite fast food place hands down the apple harvest chicken salad is just addicting. And I can't even think of any other drive through that still sells a baked potato. And then they go and Jazz up the Frosty. Let me tell you that baby didn't need any Jazz enough but when you throw some caramel in you help me with a frosty.... Just, thank you.
NN
Natalee
Oct 18, 2025
1.0
Wendy’s food is usually okay. But recently that place just does not care! it’s ridiculous how they treat and serve customers. I don’t know how it’s still open!!! I went tonight after work, and as usual it took about 30+ minutes, they are super slow and RUDE! My fries were cold, and my nugget had a BITE in it!!!! This is damn ridiculous, I work in food and I know for a fact it really doesn’t take that long to cook food, maybe 15 minutes at most, but 30 or more? for fast food? absolutely not! y’all have a few people in line, but it for any take that long. and I know it’s not cooked fresh, bc it’s cold and y’all got so hungry, y’all took a bite out of my nugget! DISGUSTING!!!!!! 0/10 would not recommend. Y’all need serious help.
CU
Charles Upton
Oct 15, 2025
5.0
Can't go wrong when stopping at Wendy's. The 2 BJC, fries, and a drink or frosty substitute is a very nice meal. I believe that meal tops my list at Wendy's now. But any & all there food is a great choice when your hungry.
HB
Harvey B
Oct 5, 2025
3.0
It's ok unless you're at lunch or dinner time. You'll be stuck for 30-40 minutes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Laurel, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Laurel, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 649-4934.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 239 - Laurel Wendy’s serve breakfast?
Yes, this Wendy’s location in Laurel, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1955 Highway 15 in Laurel currently open?
Yes, this Wendy's location in Laurel is open and committed to serving quality food every day.
What are the operating hours for drive-thru at this Wendy's?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Highway 15?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or their website at order.wendys.com for delivery or pickup.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Customer Care team via their Contact page, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or call this location directly at (601) 649-4934.
Where can I find Wendy’s nutritional and allergen information?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
Are there nearby fast food options close to this Wendy's?
Yes, nearby options include Papa Johns Pizza and Checkers at 1925 Highway 15 North, which offer additional dining choices.
What nearby financial services can customers access near Wendy's Laurel?
Customers can visit 1st Franklin Financial, The First Bank, and Acceptance Loan Company located near Wendy's for their financial needs.
Are there nearby dining options offering different cuisines near Wendy's?
Yes, nearby you can find Sake Café Hibachi & Sushi and Reyes Mexican Grill & Bar for Japanese and Mexican cuisine respectively.