Buffalo Wild Wings

Reviews

• AM

  Alexander Mullen

  Mar 3, 2026
  2.0
  It seems as if everyone in this location was competing to see who could be the worst employee. The food was overcooked, the servers didn’t do anything, the hostess wanted to do as little as possible. Bring your own napkins if you go because they won’t provide any unless you ask and even then it will take them your entire meal to come back to the table. I’d choose somewhere else.
• BW

  bobby williamson

  Feb 21, 2026
  1.0
  This wasn't even worth the stop..food is nasty .everything was cold..remade my food..I don't think they did..came back crusty and hard..not a good experience
• AA

  azeria

  Feb 12, 2026
  1.0
  The wings was cold the union ring wasn’t enough for what I paid for.. the server seem like she had a bad attitude
• DT

  David Tackett

  Feb 12, 2026
  2.0
  Wow! I am currently traveling through this area, and thought I'd give this location a try as I've heard good things about this chain. I guess i just decided to either pick the worst one out there, or hit them on an Off Day. I placed an online order for pick up. The system said between 15 to 20 minutes or so. When I walked in, the place was relatively empty. There were some scattered customers around, but mostly what I saw were servers and other folks sitting at a couple of tables and just chatting amongst themselves. I walked over to the area for the pick up and saw a customer sitting on the bench in front of where the pick up bar was at, and working on their phone. With nobody working at that pick up area, I walked over to the bar area. The bartender was working with a customer, and several other workers passed by doing whatever they were doing. I stood next to one for a while before the bartender eventually looked my way. When I asked about the pick up area, they pointed me back to where the person was sitting. I stood there for a good bit while workers wandered around looking disinterested. Eventually someone came over to ask about our order. Both the other person, and I, gave our names, and they went to go check. They came back to say that the orders were being bagged at that time. That person that spoke with us appeared to be the only one that seemed to be doing anything but chatting with other workers. They actually seemed to be productive while so many were lounging around. A few more minutes later, someone came out to bring the first persons order. They looked like they either just woke up, or were ill and asked to come in despite being that way. I haven't seen someone with such a desire to not be where they were at that time. They mumbled something to the other customer when they pointed out that their drinks weren't with the order. They managed to muster up enough energy to get that taken care of so that customer could leave. Several minutes later, they walked out like a zombie, slowly placed my order on the counter, and wandered off without ever speaking a word, or even remotely trying to make eye contact. When I got back to the hotel I was staying at, at least the food order was correct, albeit not really hot, but more lukewarm. The food was decent enough in that condition, so I added a star for that. They did get my drink order wrong though. I asked for iced tea, but I guess that was my mistake because I foolishly thought it would be sweet tea. Oh how wrong I was when I took a sip as it was unsweetened iced tea. They didn't even offer me anything to sweeten it with. Also, rather than the 20 minutes I was quoted for the pick up from delivery time, it was closer to half an hour. I could understand a delay if the place was packed, but while I was there I counted more staff than customers. I really guess I learned my lesson from this first time visit, and I will certainly not waste my time here again. I'm not trying to say that staff should pretend that they like working there, but at least make some percentage of effort that you are alive enough to be there, or if you see someone wandering around, try to acknowledge them to see what they need.
• SG

  Shannon (NOLA Gent)

  Feb 10, 2026
  2.0
  I haven't been to very many Buffalo Wild Wings as chain restaurants are not my style typically as I'm all about local joints. Buffalo Wild Wings does have some nice deals where you can earn points for future purchases and they also have a military discount program along with offering free food for vets on Veteran's Day. I've never been a fan of chicken wings but the sliced up chicken tenders they serve here that they call boneless wings are actually pretty nice and their burgers are also quite tasty. They do fry things in tallow here which I'm a big fan of as it really adds more flavor along with being healthier for you. They also have weekly specials such as 2 for 1 along with all sorts of changing deals. So far I've only been to THREE locations of Buffalo Wild Wings with my very first being in Foley, AL, the second being in Hattiesburg, MS and the third being this location in Laurel, MS. Unfortunately, I have to say this location is definitely falling into third place so far based on my experience of the food and service. Everything is really slow here from putting your food order in to getting a beer. The other locations of this chain I've visited seem to do things SUPER fast... like nearly impossibly fast which leads me to guess that they already have a lot of food already cooked and ready to go. This location seems to rarely get as crowded as the locations in Foley and Hattiesburg so due to that observation I'm guessing they can't have as much food already cooked and ready to go as the far more busy locations I've visited. The continuing issue I've had at other Buffalo Wild Wings locations also exists here in that they only have mustard in packets and no mustard in a squeeze bottle which seems ridiculous in a place that is founded on having a gazillion versions of sauce! They really need to add a huge new selection of mustard sauce options such a spicy creole mustard, a tangy German mustard, French Dijon mustard etc. etc. There are so many versions of mustard across the world that it just seems negligent of BWW to not have more mustard and mustard sauce options. They literally serve pretzel knots at BWW which are begging for a German mustard! I've sent messages and emails to BFF corporate inquiring about the mustard issue but have never gotten a response...

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