Wingstop

3.8
616 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jackson - State Street. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
952 N State St, Jackson, MS
39202, United States

Hours

Reviews

3.8
616 reviews
5 stars
294
4 stars
127
3 stars
55
2 stars
33
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, causing frustration among customers.

Food Quality

Feedback on food quality was mixed, with some praising the wings while others complained about cold or poorly cooked items.

Cleanliness

Several customers expressed concerns about cleanliness and sanitation, including reports of pests and unsanitary food handling.

Service Speed

Customers frequently mentioned long wait times for orders, both for in-store and online pickups.
  • RS
    Rockafella Scotland
    Dec 11, 2025
    1.0
    I placed an huge order for a corporate event far in advance (talking about days) and it wasn't ready on time and no one had any notion it was an order placed, totally bummer thanks to receipts. So unorganized, rude and didn't get everything anticipated. Will never choose this location again.
  • AA
    Angie
    Dec 1, 2025
    4.0
    Wings were great! But something will always be messed up or missing. I’m so used to it I just over look it because the wings are always good.
  • BV
    Ben vandevender
    Nov 16, 2025
    1.0
    Terrible experience. Waited over 40 minutes for an online order.
  • TS
    Timmunesha Stovall
    Sep 29, 2025
    1.0
    Team members were rude including the manager. I simply asked a team member was my food ready & she rolled her eyes. She then stated out loud “ she can wait .” I approached the counter and advised that she didn’t have to roll her eyes I just wanted to know if my food was ready because she gave someone else their food that came in 20 minutes after me. The manager then began to say to me nobody is talking to you. She didn’t hear nothing nor saw anything but had something to say. She then got loud and aggressive.
  • BH
    Baron Hendricks
    Sep 14, 2025
    5.0
    Quick service. Nothing wrong with my order.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.