When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jackson - State Street. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, causing frustration among customers.
Food Quality
Feedback on food quality was mixed, with some praising the wings while others complained about cold or poorly cooked items.
Cleanliness
Several customers expressed concerns about cleanliness and sanitation, including reports of pests and unsanitary food handling.
Service Speed
Customers frequently mentioned long wait times for orders, both for in-store and online pickups.
RS
Rockafella Scotland
Dec 11, 2025
1.0
I placed an huge order for a corporate event far in advance (talking about days) and it wasn't ready on time and no one had any notion it was an order placed, totally bummer thanks to receipts. So unorganized, rude and didn't get everything anticipated. Will never choose this location again.
AA
Angie
Dec 1, 2025
4.0
Wings were great! But something will always be messed up or missing. I’m so used to it I just over look it because the wings are always good.
BV
Ben vandevender
Nov 16, 2025
1.0
Terrible experience. Waited over 40 minutes for an online order.
TS
Timmunesha Stovall
Sep 29, 2025
1.0
Team members were rude including the manager. I simply asked a team member was my food ready & she rolled her eyes. She then stated out loud “ she can wait .” I approached the counter and advised that she didn’t have to roll her eyes I just wanted to know if my food was ready because she gave someone else their food that came in 20 minutes after me. The manager then began to say to me nobody is talking to you. She didn’t hear nothing nor saw anything but had something to say. She then got loud and aggressive.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Jackson - State Street?
Wingstop Jackson - State Street is open daily from 10:00 AM to 12:00 AM (midnight).
Does Wingstop Jackson offer delivery and pickup services?
Yes, Wingstop Jackson offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Wingstop Jackson - State Street located?
Wingstop Jackson - State Street is located at 952 N State St, Jackson, MS 39202, USA.
Can I order Wingstop Jackson's wings online?
Yes, you can order online for carryout and delivery via their menu link: https://www.wingstop.com/location/wingstop-453-jackson-ms-39202/menu.
What types of wings and flavors does Wingstop Jackson offer?
Wingstop offers classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Jackson?
Wingstop Jackson accepts American Express, Discover, Mastercard, and Visa.
Does Wingstop Jackson have a drive-through?
No, Wingstop Jackson - State Street does not have drive-through service; it is closed for all days.
Which nearby places can I visit before or after dining at Wingstop Jackson?
You might visit The State Room for arts and entertainment events or Picante's Grill for Tex-Mex dining, both located near Wingstop Jackson.
Are there other fast food options near Wingstop Jackson?
Yes, there are nearby fast-food restaurants including another Wing Stop location on N. State Street and McDonald's.
How can nearby services like Regions Bank or Walgreens assist customers visiting Wingstop Jackson?
Customers can conveniently access banking at Regions Bank or pick up household essentials at Walgreens near Wingstop, enhancing their visit experience.