When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jackson - Ellis Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with reports of staff having attitudes and being dismissive.
Food Quality
While some customers praised the food as fresh and delicious, many others reported issues with cold, overcooked, or improperly prepared items.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the restaurant, with mentions of a filthy dining area and unsanitary conditions.
Wait Times
Customers frequently noted long wait times for food, both for dine-in and takeout orders, leading to frustration.
JO
Joseph Owens
Dec 28, 2025
5.0
I came in on Dec 27,2025 Aprox 10:15 with a big order. This location stay busy, it was very smart to put a Wing Stop here. The employees was working hard to get the orders out. The person at the cantor went over my order to make sure everything was there ☺️. They also have security at this location 🚔 I was very happy with my experience 🫡👍🏿
RW
Ruby Woodall
Dec 20, 2025
1.0
Wingstop, 1430 Ellis Ave, Jackson, MS 39204 Verbally attacks people when you tell them please calm down they don't they make fun of people for having disabilities and even yell at pregnant people. The fact of the lady trying to make something out of nothing is insane. I think she is hearing things because she was saying people were saying stuff when they weren't she does not need to be working at customer service because making fun of disable people and trying to attack pregnant people is insane. I feel I should have called the cops but I thought maybe she's just having a hard day.
AC
Aare'Ona Coleman
Dec 18, 2025
1.0
Placed an order and was told i would have to get a refund the next day because there wasn’t any water but she was still in the process of making other peoples order with no water
KK
Kia2Kia
Dec 6, 2025
1.0
First off everyone has attitude. They are rude and talk to you any kind of way. I ordered lemon pepper wings. I asked if the could put extra seasoning on them, she had an attitude about that. Then get home and my wings look like naked no seasoned wings. I’m pissed
CB
chloe Bondurant
Dec 5, 2025
1.0
I quite literally waited patiently in line just for the employees to ignore me and let around 4-6 people who came in after me ahead of me and helped them. Also I don’t feel comfortable sharing a picture of my id with these employees just to pick up an order
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Jackson - Ellis Ave?
Wingstop Jackson - Ellis Ave is open daily from 10:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.
Does Wingstop Jackson - Ellis Ave offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options, typically from 10:00 AM to 1:00 AM or 2:00 AM depending on the day.
Can I order Wingstop wings for pickup or takeout?
Yes, you can order for in-store pickup or takeout during their business hours from 10:00 AM to 1:00 AM on most days and until 2:00 AM on weekends.
Does Wingstop Jackson - Ellis Ave have a drive-through service?
No, this location does not have drive-through service; it is closed on all days for drive-through.
What types of wings and flavors are available at Wingstop Jackson - Ellis Ave?
They offer classic and boneless wings along with tenders, featuring over 11 iconic flavors such as Lemon Pepper and Original Hot.
How can I order from Wingstop Jackson - Ellis Ave online?
You can order online for carryout or delivery through their menu page at https://www.wingstop.com/location/wingstop-182-jackson-ms-39204/menu or via their Wingstop app available on iOS and Android.
What payment options does Wingstop Jackson - Ellis Ave accept?
They accept major credit cards including American Express, Discover, MasterCard, and Visa.
Are there any nearby beauty salons where I can get pampered before or after dining at Wingstop?
Yes, you can visit nearby beauty salons like Pooneyybraids, Miracle Lashes by J, or LA Nails & Spa which are all close to Wingstop on Ellis Ave.
What are some nearby electronics or mobile phone stores near Wingstop Jackson - Ellis Ave?
Nearby options include Dial N Talk, Total Wireless, Boost Mobile, Cricket Wireless Authorized Retailer, and Mr. Icanfixit for mobile phones and electronics needs.
Are there other restaurants near Wingstop where I can try different cuisines?
Yes, nearby restaurants include China Kitchen for Asian cuisine, Burger King for fast food, and Dq Grill & Chill for quick service meals, all close to Wingstop.