Wingstop

3.8
531 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jackson - Ellis Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1430 Ellis Ave, Jackson, MS
39204, United States

Hours

Reviews

3.8
531 reviews
5 stars
268
4 stars
90
3 stars
70
2 stars
27
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with reports of staff having attitudes and being dismissive.

Food Quality

While some customers praised the food as fresh and delicious, many others reported issues with cold, overcooked, or improperly prepared items.

Cleanliness

Numerous reviews highlighted concerns about the cleanliness of the restaurant, with mentions of a filthy dining area and unsanitary conditions.

Wait Times

Customers frequently noted long wait times for food, both for dine-in and takeout orders, leading to frustration.
  • JO
    Joseph Owens
    Dec 28, 2025
    5.0
    I came in on Dec 27,2025 Aprox 10:15 with a big order. This location stay busy, it was very smart to put a Wing Stop here. The employees was working hard to get the orders out. The person at the cantor went over my order to make sure everything was there ☺️. They also have security at this location 🚔 I was very happy with my experience 🫡👍🏿
  • RW
    Ruby Woodall
    Dec 20, 2025
    1.0
    Wingstop, 1430 Ellis Ave, Jackson, MS 39204 Verbally attacks people when you tell them please calm down they don't they make fun of people for having disabilities and even yell at pregnant people. The fact of the lady trying to make something out of nothing is insane. I think she is hearing things because she was saying people were saying stuff when they weren't she does not need to be working at customer service because making fun of disable people and trying to attack pregnant people is insane. I feel I should have called the cops but I thought maybe she's just having a hard day.
  • AC
    Aare'Ona Coleman
    Dec 18, 2025
    1.0
    Placed an order and was told i would have to get a refund the next day because there wasn’t any water but she was still in the process of making other peoples order with no water
  • KK
    Kia2Kia
    Dec 6, 2025
    1.0
    First off everyone has attitude. They are rude and talk to you any kind of way. I ordered lemon pepper wings. I asked if the could put extra seasoning on them, she had an attitude about that. Then get home and my wings look like naked no seasoned wings. I’m pissed
  • CB
    chloe Bondurant
    Dec 5, 2025
    1.0
    I quite literally waited patiently in line just for the employees to ignore me and let around 4-6 people who came in after me ahead of me and helped them. Also I don’t feel comfortable sharing a picture of my id with these employees just to pick up an order

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.