Brand Certified
Whataburger
4.1(2455 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
1320 HIGH ST, JACKSON, MS
39202, United States
Certified by Whataburger • Mar 01, 2026
(601) 896-0074
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.1
2,455 reviews
5 stars
1,260
4 stars
555
3 stars
283
2 stars
116
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers while others received cold or poorly prepared meals.
Cleanliness
The dining area received praise for cleanliness, but some noted issues with the restroom access and overall safety of the location.
Customer Experience
While some had positive experiences with friendly staff, many expressed dissatisfaction with the overall management and service quality.
- RPRonnie PurnellFeb 15, 20261.0What time was horrible vagrants in the restaurant
- BBBekahFeb 4, 20263.0food was decent and warm at best. got charged an extra 50 cents for a dip i didn’t even get. Was supposed to get three and ended up getting one. Was okay but my tenders were small
- SSSPFeb 2, 20261.0They took 35 minutes to make one simple meal. Rude service and they always forget something in the bag
- RPR PatrickJan 25, 20261.0I have never in my life received such poor service from an establishment. From the moment the employee spoke over the speaker box, to the interaction at the drive-thru window, the experience was unacceptable. To make matters worse, by the time I got home—only five minutes away—my burger was already cold. I was told they were only taking mobile orders. When I asked for clarification, I was informed that they couldn’t take my order unless it was mobile. Confused, I asked if their system was down, and only then was I told yes. This was never explained properly from the start. The lack of communication, professionalism, and basic customer service was unbelievable. I will never return to this location. The service was a 0/10—I would rather go without food than ever come back here.
- AHAmanda HerringtonJan 16, 20265.0Avocado burger is the best!
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Jackson, MS?
Whataburger is open 24 hours a day, 7 days a week in Jackson, MS.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
What is unique about Whataburger's food and history?
Whataburger is known for its big, made-to-order burgers served on toasted five-inch buns using 100% pure beef, with a history dating back to 1950 as a family owned and operated business.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options to accommodate different dietary preferences.
Is Whataburger suitable for families with children?
Yes, Whataburger welcomes children and offers a children's menu along with high chairs for young diners.
Does Whataburger provide wheelchair accessible facilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms for accessibility.
Does Whataburger serve coffee and late-night food?
Yes, Whataburger serves coffee and is open for late-night food options.
Are dogs allowed at Whataburger?
Whataburger allows dogs outside but does not permit dogs inside the restaurant.
What accommodations are available for parking at Whataburger?
Whataburger provides free parking lots for customers; there is no paid parking garage or valet available.
What nearby places can I visit before or after dining at Whataburger on High St?
Nearby you can visit the Best Western Plus Jackson Downtown-Coliseum hotel if you're staying overnight, enjoy breakfast or brunch at Waffle House, or grab gas and convenience items at the TEXACO station, making it convenient to combine your Whataburger visit with these local amenities.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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