Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,502 reviews
5 stars
1,334
4 stars
577
3 stars
294
2 stars
119
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a need for better training and management.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or improperly prepared items, suggesting inconsistency in food quality.
Cleanliness and Safety
Several reviews mentioned cleanliness issues and concerns about the safety of the restaurant's location, affecting the overall dining experience.
Positive Experiences
Despite the negative feedback, there were also many positive comments about friendly staff and good food, highlighting that experiences can vary significantly.
- SPShelby PattersonOct 31, 20253.0Great
- DMDestanie MillerOct 26, 20251.0First time dealing with rude staff, watery gravy! She snatched our money and dropped our change! Waited 15 mins on food. Gravy was water. Forgot our drinks. And said that’s how they make the gravy. Lies
- ABAllison BallardOct 10, 20251.0Serving garbage to customers. I ordered a patty melt with added grilled mushrooms and jalapeños. The patty melt was old, hard, and cold with dried out meat, hard crumpled cheese, soft bread, and no mushrooms or jalapeños. I called to speak to a manager and they were playing on the phone. Then the guy I believe pretending to be the manager told me that they didn't have mushrooms, but the girl took the order as if they did. He told me to bring it back as if I wanted to drive back over there and hung up. No apologies, no nothing. Just horrible.
- SSSummer SosaOct 1, 20253.0Female night manager was polite. However the location of where this restaurant sits is not good. Lots of transient people hanging around and going through their lot and the gas station next door. Not a safe area so for out of area travelers, be aware of this. I didn't know until the highway led me there. Cops around the lots said the guy walking around with the cape is "crazy", his wording. At the gas station next door there's a short woman hanging around with her bags and a baseball bat watching and approaching cars for money. These two businesses allow these people to hang in their lots. 🤔😳🤯
- RBReba BrownSep 30, 20251.0We ordered at 10:18 pm. We didn't get our food until 11 pm because the staff forgot about our order.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Jackson, MS?
Whataburger is open 24 hours a day, 7 days a week in Jackson, MS.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
What is unique about Whataburger's food and history?
Whataburger is known for its big, made-to-order burgers served on toasted five-inch buns using 100% pure beef, with a history dating back to 1950 as a family owned and operated business.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options to accommodate different dietary preferences.
Is Whataburger suitable for families with children?
Yes, Whataburger welcomes children and offers a children's menu along with high chairs for young diners.
Does Whataburger provide wheelchair accessible facilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms for accessibility.
Does Whataburger serve coffee and late-night food?
Yes, Whataburger serves coffee and is open for late-night food options.
Are dogs allowed at Whataburger?
Whataburger allows dogs outside but does not permit dogs inside the restaurant.
What accommodations are available for parking at Whataburger?
Whataburger provides free parking lots for customers; there is no paid parking garage or valet available.
What nearby places can I visit before or after dining at Whataburger on High St?
Nearby you can visit the Best Western Plus Jackson Downtown-Coliseum hotel if you're staying overnight, enjoy breakfast or brunch at Waffle House, or grab gas and convenience items at the TEXACO station, making it convenient to combine your Whataburger visit with these local amenities.