Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
996 reviews
5 stars
458
4 stars
255
3 stars
132
2 stars
48
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders being forgotten.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.
Order Accuracy
Frequent complaints about incorrect orders, with customers noting that their requests were often not fulfilled.
Cleanliness
Concerns raised about cleanliness, including dirty tables and unsanitary food handling practices.
- HFHoward Freeman6 days ago3.0Sat in drive-thru lines for about 20 minutes waiting on three breakfast sandwiches and one order of potato logs.
- SDS. DeeNov 6, 20251.0Weird experience. I thought maybe I got there late or something but it says they close at 1 am. (I looked after the fact trying to make sense of things. I got there at 11pm) No one spoke to me. The guy handed me my food (it was speedy, no long wait.) I said thank you as he handed me the bag and he just glared at me. Stone cold glare. The little guy at the register window seemed uneasy to even tell me what I owed. I'll be honest ..I wondered if I should be concerned about eating my food. Get down the road and grab my burger out of the bag and noticed the bun was hard. Opened it up, checked it out and took a bite and it was cold and hard. I see others have had bad experiences here so it's safe to say I won't make another stop here again. I was close by and thought Wendy's! I'll get a burger 😀👀 my mistake. Do they understand without customers there's no paycheck or reason to be there? Bizarre. Anyways. I just paid $8 for a Dr. Pepper. Because my burger was a no go.
- APAmos PendletonOct 29, 20251.0Consistently not available late night. They don’t take orders or they only take door dash and mobile orders. Forced to sit in line after being told they are not taking orders.
- DADavid AndersonOct 3, 20255.0The biggie bag was number one and the drive experience was second to none. Grade: A
- RPRon P.Sep 26, 20255.08 dollar bag is Awesome!😊
Frequently Asked Questions About Wendy's
Is 236 - Highway 18 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 922-8160.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 236 - Highway 18 Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 4750 Highway 18, Jackson, MS?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's offers breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com to have your food delivered or ready for pickup.
What payment options are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, and delivery services where available, but does not offer curbside pickup.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (601) 922-8160 or reach customer care via their website, live chat, or phone at 888-624-8140.
Are there other fast food restaurants near Wendy's at 4750 Highway 18?
Yes, nearby fast food options include another Wendy's, Angry Rooster, and NASCAR Refuel Tenders and Burgers, offering you alternatives for quick meals.
What other dining options are available near this Wendy's?
You can also find breakfast and brunch options at Waffle House and IHOP nearby, which are great choices for morning meals or casual dining.
Are there any fitness or recreational facilities close to Wendy's?
Nearby fitness centers include Powerhouse Gym and Quest Fitness 24, which you can visit before or after your meal for a workout.
Where can I find retail and personal care services near Wendy's?
Close to Wendy's you will find stores like Hibbett Sports and City Gear for shopping, plus beauty salons such as Nails & Spa and Regal Nails for personal care.