Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.
Food Quality
There were numerous complaints about food being cold, overcooked, or not prepared as ordered, with some customers mentioning moldy items.
Customer Experience
Many reviews highlighted poor customer service, including rude staff and lack of communication regarding orders.
Positive Highlights
Despite the issues, some customers praised the freshness and taste of certain menu items, as well as friendly staff during specific visits.
LE
Latoya Edwards
3 days ago
1.0
I went to the Wendy's on highway 18 for a quick lunch and one of the female managers had the nastiest attitude when I asked about a sauce, she rolled her eyes and said "I don't know what to tell you it's sauce " if not on a time frame I would have left right there without ordering. Please treat customers with a little more respect
NT
Nathaniel Thurman
Jan 5, 2026
1.0
Could not order my food in drive thru. Came through drive thru too order my food. Lady tells me too wait. I wait 2 different vehicles pulls order no problem. 12 minutes of no response 😑. Politely drove off and this is my review!
NW
Nicole Williams
Dec 29, 2025
4.0
Got fiftylem ppl in the window but somehow yall forgot to give me sauce and sourcream i asked for
AT
Andre Thomas
Dec 17, 2025
1.0
Drive thru not giving out receipts in the morning went back at 6:30 pm and manager told me she could not help me and I needed to come back in the morning very poor services
DT
D Tardy
Dec 9, 2025
5.0
Some of the best sausage & biscuits you can grab in a rush!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 4750 Highway 18, Jackson, MS?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's offers breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com to have your food delivered or ready for pickup.
What payment options are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, and delivery services where available, but does not offer curbside pickup.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (601) 922-8160 or reach customer care via their website, live chat, or phone at 888-624-8140.
Are there other fast food restaurants near Wendy's at 4750 Highway 18?
Yes, nearby fast food options include another Wendy's, Angry Rooster, and NASCAR Refuel Tenders and Burgers, offering you alternatives for quick meals.
What other dining options are available near this Wendy's?
You can also find breakfast and brunch options at Waffle House and IHOP nearby, which are great choices for morning meals or casual dining.
Are there any fitness or recreational facilities close to Wendy's?
Nearby fitness centers include Powerhouse Gym and Quest Fitness 24, which you can visit before or after your meal for a workout.
Where can I find retail and personal care services near Wendy's?
Close to Wendy's you will find stores like Hibbett Sports and City Gear for shopping, plus beauty salons such as Nails & Spa and Regal Nails for personal care.