Wendy's

3.9
1004 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4750 Highway 18, Jackson, MS
39209, United States

Hours

Reviews

3.9
1,004 reviews
5 stars
460
4 stars
256
3 stars
132
2 stars
48
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

There were numerous complaints about food being cold, overcooked, or not prepared as ordered, with some customers mentioning moldy items.

Customer Experience

Many reviews highlighted poor customer service, including rude staff and lack of communication regarding orders.

Positive Highlights

Despite the issues, some customers praised the freshness and taste of certain menu items, as well as friendly staff during specific visits.
  • LE
    Latoya Edwards
    3 days ago
    1.0
    I went to the Wendy's on highway 18 for a quick lunch and one of the female managers had the nastiest attitude when I asked about a sauce, she rolled her eyes and said "I don't know what to tell you it's sauce " if not on a time frame I would have left right there without ordering. Please treat customers with a little more respect
  • NT
    Nathaniel Thurman
    Jan 5, 2026
    1.0
    Could not order my food in drive thru. Came through drive thru too order my food. Lady tells me too wait. I wait 2 different vehicles pulls order no problem. 12 minutes of no response 😑. Politely drove off and this is my review!
  • NW
    Nicole Williams
    Dec 29, 2025
    4.0
    Got fiftylem ppl in the window but somehow yall forgot to give me sauce and sourcream i asked for
  • AT
    Andre Thomas
    Dec 17, 2025
    1.0
    Drive thru not giving out receipts in the morning went back at 6:30 pm and manager told me she could not help me and I needed to come back in the morning very poor services
  • DT
    D Tardy
    Dec 9, 2025
    5.0
    Some of the best sausage & biscuits you can grab in a rush!

Frequently Asked Questions About Wendy's

Is 236 - Highway 18 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 4750 Highway 18, Jackson, MS?

The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.