Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
The food quality was inconsistent, with numerous complaints about cold, old, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and flies in the dining area.
Customer Experience
Many customers expressed frustration with the overall experience, citing poor service and dissatisfaction with their orders.
DD
Diana
Feb 21, 2026
2.0
If they have what you are looking for (which isn't often), the food is fine. But get it when the sun is up, bc they don't have ANY working street lights in the parking lot
CB
Cheryl Benson
Jan 6, 2026
3.0
My visit was ok. Not the best.
JG
Jo Gilbert
Nov 28, 2025
1.0
Horrible service. Ordered through mobile app and I had to wait 15 minutes for the food. Why rush people through the line to make us sit and wait forever for the foq.
AY
Amy Yates
Oct 16, 2025
4.0
The food is alright better than McDonald's. Prices are reasonable
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 4920 I-55 North, Jackson, MS?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer delivery options?
Yes, delivery is available. You can check availability and order through our app or at order.wendys.com by entering your address.
Is breakfast served at the Wendy's on I-55 North in Jackson?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Are there vegetarian or allergen-friendly menu options available?
Nutrition and allergen information is available on our menu website, mobile app, and in-restaurant, so you can make informed choices.
How can I provide feedback or contact Wendy's at this location?
You may contact customer care via live chat or at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (601) 981-4694.
What payment methods are accepted at this Wendy's?
We accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I buy Wendy's gift cards?
Gift cards can be purchased in-restaurant, in select stores, or online at wendysgiftcards.com.
What are some nearby places customers might visit before or after Wendy's?
Nearby places include All Hands Create art gallery, Books-A-Million bookstore, and Jacksonian Plaza shopping center.
Is there a gas station close to Wendy's for quick refueling?
Yes, Marathon and Kroger Fuel Center gas stations are near Wendy's for convenient fuel stops.
Are there automotive services near the Wendy's on I-55 North?
Yes, Valvoline Instant Oil Change locations are nearby for quick oil changes and automotive repair.
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