Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
870 reviews
5 stars
405
4 stars
198
3 stars
129
2 stars
44
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and delays in order fulfillment.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and with food preparation.
- HCHarli CoxNov 11, 20251.0As a delivery driver, time is money. Every time I come here, I have to cancel the order they are NOT INTERESTED in making it. Who raised y'all cause they are very lazy in this store. They talk about the customers, but the service is absolutely horrible.
- TWTerrell WilliamsOct 22, 20255.0Location is very dangerous
- MHMike HechtSep 19, 20255.0They got the moves
- RHRegina HawkinsSep 12, 20255.0All I can say. I Love it
- RGRacheal GilesSep 1, 20251.0Every time I come here when I get off work they not taking orders I been done sit in line 30 mins waiting to order to only get to the speaker and it’s only 12:15am (when clearly they don’t close til 1am) and they tell me they’re not taking orders at the moment and then had to sit wait another 10 minutes just for the line to clear… this is the 4th time this has happened this week at this Wendy gone start taking pictures of people that’s working the drive through and posting them and they’re nasty attitudes
Frequently Asked Questions About Wendy's
Is 251 - Northside Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 981-3449.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 251 - Northside Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 235 W. Northside Dr, Jackson, MS?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is available. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
Is delivery available from Wendy's at 235 W. Northside Dr?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
What payment options are accepted at Wendy's on Northside Drive?
This Wendy's location accepts American Express, cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can reach the restaurant directly at (601) 981-3449 or provide feedback through Wendy's Customer Care via live chat or phone at 888-624-8140.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing are available online at menu.wendys.com or through the Wendy's mobile app after selecting this location.
Is there a drive-thru option at this Wendy's location?
Yes, this Wendy's offers a drive-thru service daily from 6:30 AM to 1:00 AM.
What nearby fast food options are available around Wendy's at 235 W. Northside Dr?
Nearby fast food restaurants include Rally's at 219 Northside Drive, McDonald's, Popeyes Louisiana Kitchen, Taco Bell, and Church’s Texas Chicken, providing various choices if you want to explore different cuisines.
What local amenities are near Wendy's that customers might find convenient?
Nearby amenities include Metro by T-Mobile for mobile needs, Keyway Coin Laundry for laundry services, and Advance Auto Parts for automotive supplies, making it easy to combine errands with a meal at Wendy's.
Are there entertainment or relaxation spots near Wendy's?
Yes, nearby places like Enve Beer Bar and Lounge, Chill's Grill and Bar, and nail salons such as Lilly's Nails and Today Nails Spa offer options for relaxing or socializing before or after your visit to Wendy's.