Wendy's

3.9
753 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1240 High Street, Jackson, MS
39202, United States

Hours

Reviews

3.9
753 reviews
5 stars
350
4 stars
179
3 stars
99
2 stars
37
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out issues like slick floors and unkempt restrooms.

Management Concerns

Several reviews highlighted disorganization and lack of effective management, particularly during busy times.

Positive Experiences

Despite the negatives, some customers praised specific staff members for their excellent service and friendliness.
  • AW
    Ann Watkins
    Nov 30, 2025
    1.0
    Order breakfast from the drive thru didn't realize they sold me leftovers. I will never order breakfast for that location ever!!! Poor quality of food.
  • JL
    Jeff Layton
    Nov 15, 2025
    1.0
    Absolutely horrible service. Terrible Management!! Disorganized! The ordering process is a complete joke ! Bad attitude!!
  • CN
    Charles Newman
    Nov 8, 2025
    1.0
    Ordered a Biggie double stack combo on ubereats. The app made me select a dipping sauce but no nuggets delivered or even listed as reportable on the app’s customer service site. What exactly was the dipping sauce for. Strike 3 Wendy’s.
  • MT
    Mark Thompson
    Sep 25, 2025
    2.0
    The spicy chicken was too spicy and almost inedable. There was a red string inside the sandwich.
  • LR
    Lavonne Redmond
    Sep 2, 2025
    4.0
    Did not go in, but drive thru was had too many operators & attitude.

Frequently Asked Questions About Wendy's

Is 231 - High Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 1240 High Street, Jackson, MS?

The drive-thru is open daily from 6:30 AM to midnight.