Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
752 reviews
5 stars
350
4 stars
180
3 stars
99
2 stars
37
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Management Concerns
There were complaints about favoritism and lack of effective leadership, particularly regarding the General Manager's performance.
Food Quality
While some customers praised the food, others noted issues with freshness, incorrect orders, and overall quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and restrooms.
Customer Service
Mixed feedback on customer service; some employees were noted for being friendly and helpful, while others were described as rude or unprofessional.
- CNCharles NewmanNov 8, 20251.0Ordered a Biggie double stack combo on ubereats. The app made me select a dipping sauce but no nuggets delivered or even listed as reportable on the app’s customer service site. What exactly was the dipping sauce for. Strike 3 Wendy’s.
- MTMark ThompsonSep 25, 20252.0The spicy chicken was too spicy and almost inedable. There was a red string inside the sandwich.
- LRLavonne RedmondSep 2, 20254.0Did not go in, but drive thru was had too many operators & attitude.
- SHScott HolderJul 26, 20255.0Great service even though they were extremely busy.
- GGGary GarciaJul 20, 20251.0When you spend over $10 for your meal...you'd expect to get it as you asked for...no onions...just pickles and cheese! Instead i got a Dave's double with ketchup Mustard, lettuce,tomato and dreams of the fries..all hard and crunchy! Take pride in the job you do !
Frequently Asked Questions About Wendy's
Is 231 - High Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 961-1713.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 231 - High Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 1240 High Street, Jackson, MS?
The drive-thru is open daily from 6:30 AM to midnight.
Is the Wendy's at 1240 High Street currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, they serve breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order via the Wendy's app or at order.wendys.com for delivery or takeout.
How can I contact the Wendy's at 1240 High Street for feedback or inquiries?
You can call (601) 961-1713, use Live Chat on their Contact page, or call 888-624-8140 for customer care.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on their website, mobile app, and in the restaurant.
Are there other fast food options near Wendy's at 1240 High Street?
Yes, nearby options include Arby's, Taco Bell, Subway, Blimpie, and Whataburger for a variety of choices.
What nearby amenities can customers use when visiting Wendy's?
Nearby amenities include gas stations like Shell and Texaco, convenience stores like Circle K, and hotels such as Fairground Inn and Comfort Inn.
Are there entertainment or event venues near the Wendy's at 1240 High Street?
Yes, the Mississippi State Fairgrounds is nearby, offering fairs and music events that visitors can enjoy before or after their meal.