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Wendy's

3.9
(759 reviews)

Business Details

1240 High Street, Jackson, MS
39202, United States
(601) 961-1713

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1240 High Street, Jackson, MS
39202, United States

Hours

Reviews

3.9
759 reviews
5 stars
354
4 stars
180
3 stars
99
2 stars
37
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the restroom and overall store maintenance.

Positive Experiences

A few customers highlighted excellent service and friendly staff, particularly praising specific employees for their helpfulness.
  • EE
    Eagles&Beagles
    Jan 17, 2026
    1.0
    My Friend walked from the hotel beside the Wendy's to go inside at 8:20 pm on a Saturday. A worker locked the door in his face and wouldn't let him in. Workers were laughing at my friend. Two thumbs down.
  • CB
    Cindy Bentley
    Jan 14, 2026
    4.0
    I am about at the end of my Wendy's journey. The girl at the pay windswiped my card 4 times because she didn't have the card facing the correct way. Sometimes that causes a problem with the bank because they think it's stolen. So thanks for that. Then I ordered a crispy chicken biggy bag with root beer. They didn't have my order ready and you would think that would meanthe food would be hot. You would be wrong. It wasn't at all hot. Barely warm. And the girl handing orders out the window tried to give me a red drink, not my drink. And they think they deserve $15 an hour. I disagree.
  • AW
    Ann Watkins
    Nov 30, 2025
    1.0
    Order breakfast from the drive thru didn't realize they sold me leftovers. I will never order breakfast for that location ever!!! Poor quality of food.
  • JL
    Jeff Layton
    Nov 15, 2025
    1.0
    Absolutely horrible service. Terrible Management!! Disorganized! The ordering process is a complete joke ! Bad attitude!!
  • CN
    Charles Newman
    Nov 8, 2025
    1.0
    Ordered a Biggie double stack combo on ubereats. The app made me select a dipping sauce but no nuggets delivered or even listed as reportable on the app’s customer service site. What exactly was the dipping sauce for. Strike 3 Wendy’s.

Frequently Asked Questions About Wendy's

Is 231 - High Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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