Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,345 reviews
5 stars
687
4 stars
313
3 stars
193
2 stars
62
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
While some customers praised the food as hot and fresh, many others received cold or incorrect orders, leading to dissatisfaction.
Staff Attitude
Customer service experiences varied widely; some staff were described as friendly and attentive, while others were reported as rude or unprofessional.
Cleanliness
The cleanliness of the restaurant was a common concern, with multiple reviews mentioning dirty dining areas and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders, with customers often discovering mistakes only after leaving the restaurant.
- RRRoneisha RayOct 8, 20255.0The other day, there was an issue with my order. Porsha IMMEDIATELY reached out and corrected it!! Food is perfect!! THANK YOU!!!
- JRJacqueline Wilson RobinsonSep 16, 20251.0I visited this store today 9/16/2025 , I went through the drive through that took 30 minutes almost to get to the window to receive food !!!!Got the food and everything was cold, the window worker was so nonchalant about the wait time or the food !!! I'll never go again that's one reason I cook at home , but the day I just so happened to eat out this is what I get !!!!!
- NRNacole RSep 6, 20253.0My baby girl really likes Wendy's so this was the third one I went to. It was a line I got there place my order got my food pulled out the line . Drove home I am only a few minutes away to find all three meals was cold. Only thing that was good was the drink. Like I said in other reviews Wendy's is out. She got to find a new favorite restaurant.
- DODerek OberlanderAug 31, 20251.0I was doing doordash, they were extremely slow. Several workers just standing there. Almost gave the wrong order. I would not go here again
- MJMCLACHLAN CAMPBELL JOHNJul 12, 20255.0The staff were incredibly kind and attentive.
Frequently Asked Questions About Wendy's
Is 229 - Ellis Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 949-5529.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 229 - Ellis Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1510 Ellis Avenue in Jackson, MS?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1510 Ellis Avenue serves breakfast, including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I dine in, use the drive-thru, or get delivery at this Wendy's?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available. Curbside pickup is not available.
How can I order Wendy's food online for delivery near me?
You can order online and check delivery availability via the Wendy's app or at https://order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Ellis Avenue?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
Is Wendy's located near any other fast food restaurants?
Yes, nearby fast food and burger restaurants include Jack's, Subway, Dairy Queen, McDonald's, and Dq Grill & Chill.
What hotels are near Wendy's at 1510 Ellis Avenue?
Nearby hotels include OYO Hotel Candlelight Jackson, Quality Inn & Suites, Diamond Inn Motel by OYO Jackson Hwy 80/I-20, and Super 8 Motel Jackson Central.
Are there gas stations close to Wendy's on Ellis Avenue?
Yes, nearby gas stations include ARCO, Marathon, Shell, and Citgo, which can be convenient for customers refueling before or after visiting Wendy's.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (601) 949-5529 or reach Wendy's Customer Care via live chat on their contact page or by phone at 888-624-8140.