Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally enjoyed the food, particularly the burgers and chicken sandwiches, but there were complaints about cold meals and inconsistent quality.
Service Speed
Many reviews highlighted slow service, especially in the drive-thru, with wait times often exceeding 20 minutes.
Staff Attitude
Customer service experiences varied widely; while some praised friendly staff, others reported rude or unprofessional behavior.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in the dining area and bathrooms, with some locations described as filthy.
Order Accuracy
There were frequent complaints about incorrect orders and issues with mobile app orders, leading to customer dissatisfaction.
WR
Willie Reaves
Dec 23, 2025
3.0
It was ok not to badly location isn't all that great
OM
Obujh Mon
Nov 22, 2025
5.0
Wendy’s offers fast, reliable meals with fresh-tasting burgers, crispy fries, and a menu that feels a bit higher quality than typical fast food. The spicy nuggets and Frosty are standout favorites. Service is usually quick, and mobile ordering makes the experience even smoother. While quality can vary slightly by location, Wendy’s remains a dependable choice for a tasty, satisfying meal on the go.
RR
Roneisha Ray
Oct 8, 2025
5.0
The other day, there was an issue with my order. Porsha IMMEDIATELY reached out and corrected it!! Food is perfect!! THANK YOU!!!
JR
Jacqueline Wilson Robinson
Sep 16, 2025
1.0
I visited this store today 9/16/2025 , I went through the drive through that took 30 minutes almost to get to the window to receive food !!!!Got the food and everything was cold, the window worker was so nonchalant about the wait time or the food !!! I'll never go again that's one reason I cook at home , but the day I just so happened to eat out this is what I get !!!!!
NR
Nacole R
Sep 6, 2025
3.0
My baby girl really likes Wendy's so this was the third one I went to. It was a line I got there place my order got my food pulled out the line . Drove home I am only a few minutes away to find all three meals was cold. Only thing that was good was the drink. Like I said in other reviews Wendy's is out. She got to find a new favorite restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1510 Ellis Avenue in Jackson, MS?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1510 Ellis Avenue serves breakfast, including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I dine in, use the drive-thru, or get delivery at this Wendy's?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available. Curbside pickup is not available.
How can I order Wendy's food online for delivery near me?
You can order online and check delivery availability via the Wendy's app or at https://order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Ellis Avenue?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
Is Wendy's located near any other fast food restaurants?
Yes, nearby fast food and burger restaurants include Jack's, Subway, Dairy Queen, McDonald's, and Dq Grill & Chill.
What hotels are near Wendy's at 1510 Ellis Avenue?
Nearby hotels include OYO Hotel Candlelight Jackson, Quality Inn & Suites, Diamond Inn Motel by OYO Jackson Hwy 80/I-20, and Super 8 Motel Jackson Central.
Are there gas stations close to Wendy's on Ellis Avenue?
Yes, nearby gas stations include ARCO, Marathon, Shell, and Citgo, which can be convenient for customers refueling before or after visiting Wendy's.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (601) 949-5529 or reach Wendy's Customer Care via live chat on their contact page or by phone at 888-624-8140.