Taco Bell

3.5
419 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2804 Suncrest Drive in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2804 Suncrest Drive, Jackson, MS
39212, United States

Hours

Reviews

3.5
419 reviews
5 stars
167
4 stars
76
3 stars
65
2 stars
35
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude employees, incorrect orders, and lack of assistance.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others reported stale or improperly prepared food.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or missing components.

Service Speed

Service speed varied significantly, with some customers noting fast service while others complained about long wait times.

Management Issues

Several reviews mentioned management problems, including unprofessional behavior and lack of oversight during busy shifts.
  • JY
    Janis Young
    Oct 27, 2025
    5.0
    I normally go to another Taco Bell, but this one was in the area, I went about 1:32 p.m I called back and spoke with the manager, I think her name is Trecie or Teresa either way, the service was excellent, food was fresh & they were fast, the cashier Carmina was patient and smile friendly, in a place where people have attitudes when it comes to your food, thus Taco bell didn't disappoint.
  • JW
    John Wilkerson
    Oct 17, 2025
    5.0
    Tacos were great as usual
  • EB
    Earline Brown
    Sep 11, 2025
    3.0
    Ordered Mexican pizza combo! Disgusting! The shells had a VERY funky stale taste & was filled with beans! I tasted no other ingredients because it was PACKED full of BEANS! I PAID $11 for the combo that came with 2 tacos. A total waste of money. Keep serving garbage & I won't be coming back to this location wasting my money!
  • TJ
    Tarrunta Thigpen jr
    Sep 9, 2025
    1.0
    I ordered 2 number 6 which is 4 chicken chalupa and one taco I told her I wanted one chicken and one beef. I get home to only have 2 chalupa and 1 taco. They would not refund me my money. How does that even work. Then to have a bad attitude is not good customer service. I’ll never return here
  • ZA
    Zahneria Austin
    Jul 24, 2025
    1.0
    HORRIBLE !!! I be trying to give them the benefit of doubt but the NIGHT SHIFT tonight was horrible . They pulled everybody down to the point where it’s no spot in the parking lot to even wait for your food …. I pulled back around for an CHICKEN QUESADILLA and the young man name Damaris had the worse attitude ever when all I asked how long would my order take . He stated > MAN BRO WE GOT YOUR ORDER YOU TRIPPING. we go at it just for me to get to the window and the MANAGER IS NO BETTER he was the same one that was smoking another night I came ( taking my family order in HIS CAR ) . He was rude as well . I politely told them I’ll be speaking with the MANAGER OVER THEM IN THE MORNING they all just laughed and kept being rude please get it together before this business BE OUT OF BUSINESS!!

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2804 Suncrest Drive, Jackson, MS?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM, including drive-through service.

Does this Taco Bell have a drive-through service?

Yes, the Taco Bell at 2804 Suncrest Drive offers a drive-through that operates daily from 9:00 AM to 3:00 AM.