Taco Bell

3.6
903 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3276 Highway 80 West in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3276 Highway 80 West, Jackson, MS
39204, United States

Hours

Reviews

3.6
903 reviews
5 stars
355
4 stars
193
3 stars
142
2 stars
62
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over poor communication and lack of assistance.

Food Quality

Several customers reported issues with food quality, including spoiled meat, incorrect orders, and items missing from their orders.

Service Speed

Many reviews mentioned extremely slow service, with long wait times in the drive-thru and at the counter, leading to dissatisfaction among customers.

Cleanliness

Some customers noted that the restaurant's cleanliness was lacking, with reports of trash in the parking lot and a need for better overall maintenance.
  • KM
    Kelan Mom
    Jan 2, 2026
    1.0
    The workers sat outside while u drove through the drive thru to order & said they are completely out of food
  • RW
    Ruby Woodall
    Dec 5, 2025
    1.0
    Out of all the taco bells I've been to than this one was crazy. Not only was the night shift guy a jerk but when we were confused and asked why they couldnt make a bean burrito (they had bean and cheese available.) than they yelled and said because we don't have all the stuff available. And when I asked why they couldn't make the doordash order we had which was just locos tacos than they said because they don't have the stuff available. But than proceeded to tell me they only had been and cheese burritos and locos tacos. Which is exactly what we were asking for. They were so rude when all we were asking is for what they said they had available. I called the doordash and told them that the store said they couldn't make the order and to prove show them why because the reason they told me didn't make sense I put the phone next to the speaker and asked them if they could tell doordash the reason. ( I did this not to be rude but so they could cancel the order without penalizing me. As well as so I could get a full refund for the customer. ) but I was shocked as after asking if they could tell doordash why they need to cancel they just started yelling at the poor doordash support worker like he did not deserve that he only asked for you to confirm the reason you couldn't complete this as the store so he could remove it. And they yelled at him. It was at first the guy but than this girl who hopped on and started screaming next. I hope this can be fixed promptly. If you do some customer service training as well as communication training it works wonders. I've worked in customer service for years. And even when customers threw drinks at me I held my head high. It's a job field that sucks but if you don't have a lot of options than it is what it is and if you work really hard you'll find even at fast food restaurants your running by yourself loyal customers will start to leave you tips.
  • JP
    Jane Parker
    Nov 23, 2025
    1.0
    Just no.
  • KK
    Kenleighsway
    Nov 5, 2025
    5.0
    Always a nice atmosphere
  • AK
    Angela Keen
    Oct 14, 2025
    4.0
    Everything was really good.They was just out of some.Items that they actually had on the app. They was out of some of the soft drinks and even out of sauces

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3276 Highway 80 West in Jackson, MS?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 5:00 AM on Friday and Saturday.

Where is the Taco Bell located in Jackson, MS?

Taco Bell is located at 3276 Highway 80 West, Jackson, MS 39204.