Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jackson Subway® Restaurant at 5225 Hwy 18 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
433 reviews
5 stars
217
4 stars
97
3 stars
50
2 stars
18
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor service and lack of acknowledgment.
Food Quality
While some customers enjoyed fresh and tasty sandwiches, others experienced issues with incorrect orders and food quality, including complaints about flavorless items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, particularly regarding the bathrooms and overall hygiene.
Speed of Service
Service speed was noted positively by some, but others experienced long waits and confusion among staff.
Management Issues
Several reviews highlighted poor management and lack of training for staff, contributing to negative customer experiences.
- PTPaxton TharpAug 5, 20255.0Exactly how a subway should be ran. Very nice and polite. Very fast service. Accepted my coupon. Bathroom needed a need toilet seat but hey things break. Everything else was perfect.
- JJJamesJul 25, 20251.0Y'all need to answer your phone. Did you ever get your toaster fixed? And it's ok to say "thank you" to your customers as they are leaving.
- DMDomingo MartinezJun 24, 20185.0Subway muy bueno limpio y el personal amable.
Frequently Asked Questions About Subway
Where is Subway located in Jackson, MS?
Subway is located at 5225 Hwy 18 W, Suite A, Hinds Professional Building, Jackson, MS 39209.
What are the operating hours of Subway at 5225 Hwy 18 W?
Subway is open Monday from 9:00 AM to 10:00 PM, Tuesday through Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Subway offer delivery and pickup services?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at this Subway location?
Yes, this Subway location serves dine-in customers as well as take-out and delivery.
Does Subway provide catering services?
Yes, catering services are available at this Subway location to assist with your event needs.
What meals are served at Subway on Hwy 18 W?
Subway serves breakfast, lunch, and dinner every day with fresh options like footlongs, 6-inch sandwiches, wraps, and salads.
Where can I view the menu and order online for Subway at this location?
You can view the menu and order online at https://subway.com/en-us/restaurant/874-0/menu/.
What nearby gyms can I visit before or after dining at Subway?
You can visit Quest Fitness 24 or Powerhouse Gym, both nearby, to get your workout in before or after enjoying a meal at Subway.
Are there nearby entertainment venues close to Subway on Hwy 18 W?
Yes, Premier Jxn, a concert venue, is close by and can be a great option for entertainment before or after your Subway visit.
What other dining options are available near Subway at 5225 Hwy 18 W?
Nearby dining options include another Subway location and Angry Rooster, a burger restaurant, offering variety if you're looking for something different.