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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3190 W. Northside Drive for the ultimate SONIC experience!
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or burnt items, incorrect orders, and unsatisfactory taste.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff during their visits.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and lack of attention to special requests.
JJ
Jacqueline Y Jordan
Nov 7, 2025
5.0
Whenever I’m here, Mr. Wheat and his entire staff are so amazing fast friendly service and hot fresh food
VG
Vivian Garner
Oct 15, 2025
4.0
Good
CC
CharmTheGod
Sep 20, 2025
1.0
Something must be wrong with the sonics in Jackson Mississippi and Ridgeland. They always mess up my order every time i go to one... They always claim they system down at Clinton blvd, I had to go inside the one in Ridgeland they left the bacon off my sandwich. I pulled up to the Northside one and rung the buzzer one dey, no one answered one day.
The manager rung me up Sept, I thought making my meal large I would get a good slush. My slush was completely watered down, I tasted it after a long day of work at the hospital. Its like it was full of ice and no juice. I had it in the freezer the whole time i was at work.
I called the store and the same store manager pucked up, she was so rude to me and hung up in my face. She was saying i just want something free, no I want what i paid for. i paid 16 dollars for a nothing combo because the burger was sloppy, watered down slush and my cheese tots were not hot.
I will not go to another sonic as along as i live. And i don't think anyone needs to go to another Sonic until they fix the problems. They rude, have no manners, no leadership and not customer friendly. The manager thought I wanted something free but I work hard for my money. I didn't deserve that experience in my community. Like I said don't go to Sonic restaurants.