Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3190 W. Northside Drive for the ultimate SONIC experience!
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior and lack of attention from staff.
Positive Feedback
Despite the negative comments, some customers praised the friendly service and good food on occasion.
MW
Melissa Weems
Feb 24, 2026
5.0
Love me some ICECREAM!!!!
CC
Cameron Cooper
Feb 16, 2026
1.0
THIS IS THE WORST SONIC EXPERIENCE THAT I EVER HAD THE DISPLEASURE OF EXPERIENCING.
I HAD TO PRESS THE BUTTON TWICE. THE FIRST TIME I WAITED 10 MINUTES AND THEY NEVER RESPONDED. I PRESSED IT AGAIN THEN 3 MINUTES LATER THEY RESPONDED. "I SHOULD'VE LEFT THEN!"
I HAD REAPEATED MY ORDER LITERALLY 7-10 TIMES. SHE DIDN'T RING IT UP RIGHT SO I ASKED HER ABOUT IT. SHE CORRECTED IT THEN WHEN IT CAME OUT, IT WAS SLOPPY AND WRONG.
FRIES WERE COLD, BURGER DIDN'T HAVE ALL TOPPINGS ON IT AND NEITHER DID THE FISH SANDWHICH. I GOT OUT WALKED UP AND ASKED THEM TO CORRECT IT. SHE BROUGHT OUT SOME MORE COLD & HARD FRIES, THE EXTRA TOPPINGS, AND MY DRINK HAD ICE WHEN I ASKED FOR NONE.
I JUST SAID FORGET IT AT THAT POINT. TOO MUCH TIME WAS WASTED. I PROCEEDED TO MY DESTINATION TO FIND THAT NOT ONLY WAS THE BURGER SLOPPY BUT LESS THAN MEDIOCRE IN TASTE.
I'LL NEVER GO TO THAT ONE AGAIN!!!
JT
Joyce Taylor
Feb 4, 2026
1.0
I brought a hotdog, and went straight home 5-8 minutes away, washed my hands and sat at the table to eat the chili dog, it tasted as if they went in the refrigerator took a hotdog out of the pack and placed it on a bun, without cooking it, and then they went in the cabinet and got a can of chili and didn’t warm it up and spreaded a thin layer of chili/ one barely seen layer of chili on the hotdog, I took a bite and spit it out and offered it to the dog and he wouldn’t eat it, so I threw the hotdog in the garbage, I will never eat here again, owners the workers are losing you business, get a friend to go at different times, to eat, and report back to you, and you will have your answer.
JJ
Jacqueline Y Jordan
Nov 7, 2025
5.0
Whenever I’m here, Mr. Wheat and his entire staff are so amazing fast friendly service and hot fresh food