Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1220 E Northside Dr in Jackson, MS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
368 reviews
5 stars
186
4 stars
52
3 stars
30
2 stars
26
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and accommodating, while others report rudeness and unprofessional behavior.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like overcooked or undercooked items, incorrect orders, and poor preparation.
Order Accuracy
Numerous reviews highlight problems with order accuracy, including missing items, incorrect toppings, and failure to follow specific requests.
Wait Times
Customers frequently mentioned long wait times for both in-store orders and deliveries, with some expressing frustration over delays.
Management Response
Some reviews noted positive interactions with management, particularly in resolving issues, while others criticized the lack of responsiveness.
- EMEunieca McGee3 days ago1.0Maybe it's the pizza Hut locations in Jackson, MS, but the customer serviceis a ridiculous and pitiful experience. This is my 2nd time having horrible service at a Pizza Hut location here. Your Hwy 80 location is just plain out sad, your Terry Rd location doesn't even answer the phone. I understand high call volume, however I was answered THEN placed on hold THEN hung up on saying they're busy. What type of establishment is this? Who are the managers of these locations? Are y'all positive those particular ppl deserve to be in charge of such an environment because it's clearly being shown they have no clear sense of direction. I will continue to leave reviews especially for the Jackson, MS locations until something is done here. This is the saddest pizza Hut franchise in the US & I CAN SAY THAT BEING AS THOUGH I HAVE VISITED THE ESTABLISHMENTS ACROSS THE US; NORTH, NE, E, SOUTH, SE AND WEST. RIDICULOUSLY INCOMPETENT
- TGTk GreenDec 31, 20251.0Horrible customer service, had to wait for my food even though it was already ready for over 10-15, literally witnessed it sitting there while steady questioning workers about it!!!! Will not visit again !!!
- AAAngieNov 30, 20251.0I wish I could give them a zero! Poor quality food and rude staff. I’ll NEVER spend my money at this location again!!!
- JPJon Jon Da PhenomenonNov 8, 20252.0Worst pizza hut in the city. Surprisingly the one on Raymond rd is a 1000 times better
- KMKaren MartinNov 5, 20251.0Using the app is useless because it’s never ready when it says it will be, tonight I never even got my food, couldn’t get in the door, because they are so slow people were waiting and a line was out the door, this whole store needs new employees, I’ve only met 3 that was reasonably nice…
Frequently Asked Questions About Pizza Hut
What types of food does Pizza Hut at 1220 E Northside Dr in Jackson serve?
This Pizza Hut location serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
What are the operating hours for Pizza Hut on Northside Dr?
Pizza Hut is open daily from 10:30 AM to midnight for delivery, carryout, and curbside services.
What pickup and delivery options are available at this Pizza Hut?
They offer in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I place an order for delivery or pickup?
You can order online via their website or the Pizza Hut mobile app for delivery, carryout, or curbside pickup.
Does this Pizza Hut location have wheelchair accessible entrance?
Yes, this Pizza Hut has a wheelchair accessible entrance.
Which nearby stores can I visit after dining at Pizza Hut on Northside Dr?
Nearby you can visit stores like Petco for pet supplies, Dollar Tree for discount shopping, and Mattress Direct for home decor.
Are there other food options close to Pizza Hut on Northside Dr?
Yes, nearby dining options include Steak Out Char-Broiled Delivery and Kyuramen x Tbaar, a Japanese and Asian restaurant.
What services are available near Pizza Hut for shipping and printing needs?
The UPS Store 6937 offers printing services, packing supplies, and freight and cargo services close to Pizza Hut.
Can I find accommodation options near this Pizza Hut?
Yes, Inns of USA and OYO Hotel Jackson North I-55 are nearby hotels and motels for accommodation.
How can I contact Pizza Hut on Northside Dr for inquiries?
You can reach them by phone at +1 601-362-1996 or email at rs033830@pizzahut.com.