Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1220 E Northside Dr in Jackson, MS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
Feedback on customer service was mixed; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned poor food quality, including overcooked and undercooked items, as well as complaints about soggy or dry pizzas.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
Staffing Concerns
There were mentions of understaffing, leading to slow service and disorganization.
JP
Jon Jon Da Phenomenon
Nov 8, 2025
2.0
Worst pizza hut in the city. Surprisingly the one on Raymond rd is a 1000 times better
KM
Karen Martin
Nov 5, 2025
1.0
Using the app is useless because it’s never ready when it says it will be, tonight I never even got my food, couldn’t get in the door, because they are so slow people were waiting and a line was out the door, this whole store needs new employees, I’ve only met 3 that was reasonably nice…
ST
Shequita Townsend
Oct 31, 2025
4.0
I have to say I have not been to this pizza hut often but my experience was decent. My food was good service was acceptably fast and the atmosphere was okay. It's a typical walk in location. I will say the food could've been made quicker but I don't know how many orders they had ahead of me though and the wait was not super bad just a little bit longer than normal in other locations.
NL
Nikki Beck (Jaded Leo)
Oct 15, 2025
2.0
Even though my pizza was not ready at the time it was to be ready, that's cool. They had a HUGE order to come in. I get it. The guy at the front counter was A1. What I don't get is me ordering a pizza with extra cheese & there is a regular amount of cheese on it. I asked & paid for extra cheese for a reason. That wasn't even the worse. I live in Madison. I get home to eat my pizza & am very irritated. I have called this place 7 times. No one answered. All I want is my pizza to be remade or a credit. I've not eaten Pizza Hut in at least 8 years because I had a bad experience. Now here I go again. JUST ANSWER THE PHONE. I'm writing this so I have proof I wrote in & tried to contact. I didnt think of pics & im now in bed. Im not getting up to take pics.
UPDATE: Finally got a manager the next day. She was very nice & worked with me with my issue. I appreciate her. Ive no idea what her name is.
JP
Janice Parker
Aug 31, 2025
1.0
I ordered pizza 2 hours ago and still haven't received it