Papa Johns Pizza

3.5
201 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Jackson, MS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jackson pizza for any occasion. Call us for pizza delivery in Jackson or stop by 1240 E North Side Drive for carryout to order the best pizza in Jackson, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1240 E North Side Drive, Jackson, MS
39211, United States

Hours

Reviews

3.5
201 reviews
5 stars
83
4 stars
40
3 stars
17
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, including rudeness from staff and lack of responsiveness to complaints.

Delivery Issues

Customers frequently reported long wait times for delivery, with some orders taking over two hours and arriving cold.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing issues like sparse toppings and cold food.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting positive experiences with specific staff members.

Sanitation Concerns

There were complaints regarding food handling practices, specifically the lack of gloves while preparing pizzas.
  • CM
    Courtney Moore
    Nov 7, 2025
    1.0
    I order food on the app at 5 pm and 6:530 a worker called my phone trying verify a payment, of course I’m lost because I always pay with cash and door dash never bring my food a papa John’s worker always bring my food, the worker put on hold after talking because something needed to be clear with the manager trying figure out the problem when I’ve never had one, so the manger gets on the phone rude as hell and I’m trying to explain while I’m on hold and etc and go smart with me. I’ll never order from here again I don’t care if I do have drive to Madison. I’ve been waiting a whole hr and something on some food that we never received!!!! Customer service sucks!!!! And I will be sending corporate a email , I’ve never had this problem
  • ST
    Shequita Townsend
    Nov 2, 2025
    5.0
    All my experiences with this papa johns have been positive. My pizza was always good hot and fresh. Their service was always good but with all places like this depending on how many orders they have they can sometimes be slow. The atmosphere is nice for a walk in pick up your pizza kind of spot it is. Prices are acceptable and they have lots of varieties to choose from.
  • TT
    Tommy
    Oct 8, 2025
    1.0
    STOP SAYING THE PIZZAS READY WHEN IT'S NOT OUT OF THE OVEN
  • BC
    Black Cocaine
    Sep 16, 2025
    2.0
    They do not I repeat do not wear gloves while they put toppings on the pizza👀…I had to call my son and ask him when he worked there did they make them wear gloves sadly he said noo
  • MS
    Meenakshi Sundaram
    Sep 12, 2017
    1.0
    Worst Ever Experience .. every single piece is overburnt.. waste of money.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jackson, MS?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday to Saturday from 10:00 AM to midnight.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available with the same hours as delivery: Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday to Saturday from 10:00 AM to midnight.