Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,083 reviews
5 stars
374
4 stars
208
3 stars
208
2 stars
88
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold, stale, or improperly cooked food, with several customers stating their meals were inedible.
Cleanliness
Some customers noted cleanliness issues, particularly in the play area and bathrooms, contrasting with a few mentions of a clean environment.
Management Concerns
Several reviews highlighted poor management practices, including understaffing and lack of organization, contributing to a chaotic atmosphere.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- JCJuaval ClarkDec 21, 20251.0Their service is pitiful. I’ve been waiting in line for 45 minutes for a mobile order. They need to change management and get a better crew. It is 5:58 in the evening and they have the lobby locked. This is an inconvenience And unacceptable!!!!
- DDDaddy_KenDec 19, 20251.0I was just trying to get the new grinch thing and when I asked the lady she over here yelling No!!!
- CNCJ NOLADec 16, 20251.0The bread was burned, wasn’t any ketchup on it and it was cold I didn’t even wanna eat it straight trash
- SBSchyler brownDec 9, 20253.0Employee on speaker talking about how many cars were in line. Then person taking orders was saying that it was just a little work and with teamwork they could get everything done quickly. Same person had a short attitude as to rush people through the line. Then the order was wrong. Got most of meal that was order but part was substituted for something else. This was aftere We had to pull up and wait a few minutes. But the guy that brought the food was nice. Food was decent as usual.
- AHAnnie N HarveyDec 8, 20251.0The speed of service is very slow even when waiting your food will still be cold . They never have good customer service literally the worst fast food restaurant in Byram
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5799 Terry Rd, Jackson, MS?
The restaurant is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to 1:00 AM.
During what hours is the drive-through service available at this McDonald's location?
Drive-through operates Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to 1:00 AM.
Can customers order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it extends to midnight.
What types of payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services does this McDonald's offer?
The restaurant provides curbside pickup along with McDelivery and mobile ordering services.
Is there a drive-thru available at the 5799 Terry Rd McDonald's?
Yes, this McDonald's location features a drive-thru service for customer convenience.
How can I order food via mobile apps from this McDonald's?
You can order using the McDonald's App available on both iOS and Android. Quick links: iOS app (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android app (https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US).
Are there nearby fast food options if this McDonald's is busy?
Yes, nearby fast food options include Chick-fil-A Byram, Subway, Papa Johns Pizza, Rally's at 5804 Terry Rd, and another McDonald's close by.
What are some places near McDonald's where I can shop for vitamins or supplements?
GNC Live Well is nearby, offering vitamins and holistic supplements, convenient if you want to shop before or after dining.
Are there any convenient transportation or service spots near McDonald's at 5799 Terry Rd?
Yes, nearby services include LibertyX Bitcoin ATM, Western Union for money transfers, and Exxon & Mobil gas stations, which can be useful when visiting McDonald's or the area.