Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
887 reviews
5 stars
297
4 stars
161
3 stars
167
2 stars
74
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, stale, or improperly prepared food, with several mentioning issues like raw meat and missing items.
Cleanliness
The restaurant was described as unclean and disorganized, with complaints about sticky floors and unsanitary conditions.
Management Issues
Many reviews pointed to ineffective management, with calls for better training and accountability among staff.
Inconsistent Experience
Customer experiences varied widely, with some praising friendly service and hot food, while others reported chaos and dissatisfaction.
- LGLakeshia Ware - Griffin4 days ago1.0Stop going! McDonald's is out dated and their meat has a suddenly strange texture and taste, almost like it's artificial meat.
- DWDrew WillisNov 16, 20253.0Today is Sunday 11 16 2025. The lady who took my order was nasty and disrespectful and this is my second bad experience with this McDonald's very bad customer service she didn't even want to take my order...I was very disappointed I couldn't even get my food ordered i will not come to this McDonald's anymore and I will tell others to not also
- MHmalcolm harrisNov 12, 20251.0By far the worst experience I’ve had with McDonald’s. I went through the drive thru and first the order taker was taking my order and then put me on hold in the middle of My order to take the other persons order and that was 5 minutes. I went through the 2nd window my fries weren’t fresh and I asked for More and also wasn’t full. They asked me to pull up saw over 6 cars pass by and went through the drive thru and heard the girls with an attitude with the fries and when I got the second fries they were soggy and not even full. I’m very disappointed and requesting a refund.
- BBBrian BakerNov 3, 20251.0The worst McDonalds experience that I have had in a long time...no large drink cups....bought a large double quarter pounder combo...was charged for the large combo even though I got a medium drin...whatever....had to pull up and wait....waited too long....lady brought out my order....had to call her back because I received a small fry instead of a large....she spun around and said she would bring me a large....checked the rest of my order and found a filet o fish instead of a double quarter pounder...the lady took the bag and extra fries and left as if she was angry....I got to wait some more....too long again....and whe I ate my meal my fries were salted to death....won't come back here....
- TITell it,told!Oct 13, 20253.0This has been my fav store since a kid but today I went in to use the restroom and an employee in a red shirt came in peeping thru the crack of the door. She didn’t even use the restroom just walked out when I did. Weird and creepy someone sneaking to watch u piss
Frequently Asked Questions About McDonald's
What are the opening hours for delivery at McDonald's on Fridays?
Delivery is available from 6:00 AM to 12:45 AM on Fridays.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 6:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
Can I order McDonald's food for same-day delivery or curbside pickup?
Yes, McDonald's provides same-day delivery and curbside pickup services.
Where is this McDonald's located?
This McDonald's is located at 3903 Hanging Moss Road, Jackson, MS, 39206, USA.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer free WiFi and mobile ordering?
Yes, McDonald's offers WiFi and mobile ordering services for customer convenience.
How can I use the McDonald's app to order food?
You can download the McDonald's app for iOS or Android via the provided app store links to order food conveniently.
What nearby fast food restaurants are close to McDonald's at 3903 Hanging Moss Road?
Nearby fast food options include Popeyes® Louisiana Kitchen, Taco Bell, Church’s Texas Chicken, Wendy’s, and Rally's at 219 Northside Drive.
Are there other dining options near this McDonald's for dessert and drinks?
Yes, nearby options include Sno Biz Shave Ice for desserts and smoothies, Munchies restaurant, and Enve beer bar and lounge.
What local amenities near McDonald's might be convenient for customers?
Nearby amenities include Swift Financial and Tax Services, Charlene's Convenience store, Don Gabriel Market gas station, and a UPS Access Point shipping center.