Brand Certified
McDonald's
3.3(891 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3903 Hanging Moss Road, Jackson, MS
39206, United States
Certified by McDonald's • Mar 01, 2026
(601) 321-0680
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
891 reviews
5 stars
297
4 stars
162
3 stars
167
2 stars
76
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of urgency.
Order Accuracy
Many customers reported receiving incorrect orders, with missing items or wrong food being a common issue.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and quality of items served.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.
Management Issues
There were complaints about unprofessional management and staff, with calls for better training and oversight.
- MWMyeisha WilliamsFeb 12, 20262.0The people and staff at this McDonald’s have the worst attitudes. The young lady that took my order was sweet with a personality, but everyone else was not. They barely greet you at the window, where you receive your food and you always have to pull up. Not to mention, I always get a 2B which is a bacon quarter pounder and my bacon has been missing the last three times I’ve went. Granted, My food was fresh this time but inaccurate. I don’t like to do reviews or complain because I know how work can be, but do not work with the public if you don’t have the attitude and personality for it.
- HSHumbly Princess SnottieJan 28, 20263.0Good at knowing the deals.
- LGLakeshia Ware - GriffinNov 20, 20251.0Stop going! McDonald's is out dated and their meat has a suddenly strange texture and taste, almost like it's artificial meat.
- DWDrew WillisNov 16, 20253.0Today is Sunday 11 16 2025. The lady who took my order was nasty and disrespectful and this is my second bad experience with this McDonald's very bad customer service she didn't even want to take my order...I was very disappointed I couldn't even get my food ordered i will not come to this McDonald's anymore and I will tell others to not also
- MHmalcolm harrisNov 12, 20251.0By far the worst experience I’ve had with McDonald’s. I went through the drive thru and first the order taker was taking my order and then put me on hold in the middle of My order to take the other persons order and that was 5 minutes. I went through the 2nd window my fries weren’t fresh and I asked for More and also wasn’t full. They asked me to pull up saw over 6 cars pass by and went through the drive thru and heard the girls with an attitude with the fries and when I got the second fries they were soggy and not even full. I’m very disappointed and requesting a refund.
Frequently Asked Questions About McDonald's
What are the opening hours for delivery at McDonald's on Fridays?
Delivery is available from 6:00 AM to 12:45 AM on Fridays.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 6:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
Can I order McDonald's food for same-day delivery or curbside pickup?
Yes, McDonald's provides same-day delivery and curbside pickup services.
Where is this McDonald's located?
This McDonald's is located at 3903 Hanging Moss Road, Jackson, MS, 39206, USA.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer free WiFi and mobile ordering?
Yes, McDonald's offers WiFi and mobile ordering services for customer convenience.
How can I use the McDonald's app to order food?
You can download the McDonald's app for iOS or Android via the provided app store links to order food conveniently.
What nearby fast food restaurants are close to McDonald's at 3903 Hanging Moss Road?
Nearby fast food options include Popeyes® Louisiana Kitchen, Taco Bell, Church’s Texas Chicken, Wendy’s, and Rally's at 219 Northside Drive.
Are there other dining options near this McDonald's for dessert and drinks?
Yes, nearby options include Sno Biz Shave Ice for desserts and smoothies, Munchies restaurant, and Enve beer bar and lounge.
What local amenities near McDonald's might be convenient for customers?
Nearby amenities include Swift Financial and Tax Services, Charlene's Convenience store, Don Gabriel Market gas station, and a UPS Access Point shipping center.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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