Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders and food not being hot or fresh.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms.
Operational Issues
Customers experienced issues with the drive-thru service, including long waits and being told to come inside.
Management
There were complaints about management not addressing staff behavior and operational inefficiencies.
SP
Shelby Patterson
Oct 31, 2025
3.0
Horrible!
MH
Mikael Holloway
Oct 23, 2025
1.0
My order is always ready before I arrive but I always sit here 10 minutes watching my order sit for 10 minutes in my direct view. It’s every single time I come here I can’t get my presence acknowledged
CW
CREIG WRIGHT
Oct 10, 2025
1.0
Horrible customer service. Drive thru is ridiculous!!
AH
Asia Henry
Sep 16, 2025
1.0
The lady with the vest on was extremely rude .She had a bad attitude towards customers , especially when we ask if the ice cream machine was up and running she had such a sarcastic remark about it so I would not recommend this place such a negative atmosphere.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 4:00 AM to 10:00 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, regular delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online or via an app?
You can order through the McDonald's App available on iOS and Android, or via the delivery website link: https://mcdonalds.order.online/business/-5579.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's offers a drive-thru service for your convenience.
What is the address of this McDonald's?
This McDonald's is located at 2465 Hwy 80 W, Jackson, MS 39204, United States.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Popeyes® Louisiana Kitchen, Wendy's, Burger King, Wingstop, Dairy Queen, Subway, and another McDonald's.
What hotels are near this McDonald's for visitors who need accommodation?
Nearby hotels include Quality Inn & Suites, Mustang Inn, America's Best Inn Jackson, OYO Hotel Candlelight Jackson, Econo Lodge, and Relax Inn.
Are there any gas stations near this McDonald's for refueling?
Yes, Marathon, ARCO, and Shell gas stations are located nearby for your convenience.