McDonald's

3.1
1457 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2520 Gallatin St, Jackson, MS
39204, United States

Hours

Reviews

3.1
1,457 reviews
5 stars
408
4 stars
249
3 stars
240
2 stars
130
1 star
430

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and food on the floor, contributing to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly prepared items, leading to dissatisfaction.

Order Accuracy

Customers frequently experienced incorrect orders, with items missing or wrong, causing frustration.

Service Speed

While some reviews noted fast service, many others complained about long wait times and disorganization in order processing.
  • LM
    luis david arismendi murillo
    2 days ago
    1.0
    I went in to get something to eat and asked the person at the counter what time they started taking burger orders. It was 10:29, and she rudely replied that it would be in 10 minutes. I said I would wait, to which she rudely responded that if I wasn't going to order, I should leave.
  • DL
    Derek Lush
    3 days ago
    1.0
    It was awful they didn't have ice plus my order was wrong
  • WW
    Wedgedmouse (Wedgedmouse)
    Jan 4, 2026
    1.0
    Would not make my order or refund it kinda annoying since I used the mobile app, contacted corporate and they said they contacted the store and requested another refund on my behalf never received this, in the future this is actually the second time this happened to me this month I will take it as a sign I will rather starve then give McDonald’s anymore of my money
  • GG
    Gary gipson
    Dec 24, 2025
    1.0
    terrible place ask for fish sandwich fresh I got this shrunk down sandwich that seemed to be microwaved no ice in machine. Order screen doesn't work people taking orders looking zoned out
  • DH
    Deivy De La Hoz
    Dec 3, 2025
    1.0
    Very poor customer service i was waiting for 10 minutes to order my food they ignored me and they say after 15 minutes they don't have meat for hamburgers. Increíble all the floor with food no good for cleanliness this place

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2520 Gallatin St, Jackson, MS?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.