Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,445 reviews
5 stars
405
4 stars
248
3 stars
238
2 stars
130
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and food preparation areas being a common concern.
Food Quality
Customers frequently mentioned issues with food quality, including cold or overcooked items and incorrect orders.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about employee behavior and operational inefficiencies.
Customer Experience
Overall, the customer experience was largely negative, with many expressing dissatisfaction and a reluctance to return.
- JJJustin JoyNov 17, 20251.0No ice no dr. Pepper no food beer. What's next
- ADAngela DeloneyNov 6, 20255.0Fast food service, didn't have to wait a long time to get our food
- AKAleksandra KolesnichenkovaOct 30, 20251.0Terrible service. We placed an order through the app and waited in the dining area for 25 minutes at the table listed in the order. When the order was ready, no one even called us. On top of that, they forgot to give us our drinks.
- RWR WalecaOct 24, 20251.0Tried to get a quick breakfast. I was the only person in line. Only one Worker doing the drive-thru and the Counter. She didn't even look at me. I walked out with no breakfast. Will not return.
- LML.C MOct 21, 20251.0I swear it’s always something at this McDonald’s. Last time they gave my order to someone else. I had my phone in my hand showing my mobile order code. They said “order for Lisa” and an older lady stepped up and said yes. I was also standing there saying yes and held my phone up to show the code. She gave it to the other lady. Then after I debated with her for a few minutes she went and snatched the order from the old lady that had sat down who was still proclaiming to be me.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2520 Gallatin St, Jackson, MS?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options such as same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android.
Is this McDonald's a Black-owned business?
Yes, this McDonald's is identified as a Black-owned business.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby gas stations can I visit before or after dining at McDonald's?
Nearby gas stations include Pilot Travel Center, CAT Scale, and an Electric Charging Station.
Are there automotive service centers near McDonald's at 2520 Gallatin St?
Yes, nearby automotive services include Goodyear Commercial Tire and Service Centers, Taylor Auto Sales at Cannon Nissan, and Big Boyz Toyz.
What entertainment or dining options are close to this McDonald's?
Nearby options include Habana Bar Grill, Havana Bar Grill JXN, El Jardin De las Aves, and Pops Saloon, great for dining or nightlife after your visit.