Brand Certified
McDonald's
3.4(1583 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1741 Lakeland Drive, Jackson, MS
39216, United States
Certified by McDonald's • Mar 01, 2026
(601) 362-6304
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,583 reviews
5 stars
529
4 stars
325
3 stars
270
2 stars
139
1 star
305
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, old, or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Customer Experience
There were mixed feelings about customer service, with some praising friendly staff while others reported rudeness and lack of professionalism.
- PWPhilip WoodFeb 15, 20265.0Very friendly staff. My breakfast was hot and delicious! Thank you.
- SMSylvester McgeeFeb 12, 20265.0Food fresh and hot.
- LLLiemFeb 9, 20261.0Arrived to Jackson for a work trip and tried to grab a late dinner. Drove up to the drive through and was ignored by staff. Drove to the window and could see the staff hiding and one sleeping on the booth in the lobby. You are paying them to sleep on the clock. See pictures attached.
- KNKanamarlapudi Lakshmi NarayanaJan 19, 20265.0Good service
- DCDane CarlsonDec 15, 20251.0That was the worst experience at McDonald's I think I've had. The cashier kept rushing us and needs to calm down. The smoothie was given to us half full and unmixed. There is white stuff at the bottom and I chose to not drink it. No one was professional.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1741 Lakeland Drive, Jackson, MS?
McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Thursdays.
What are the McDonald's delivery service hours at this location?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily starting at 5:00 AM and closes at 11:00 PM, except Fridays and Saturdays when it closes at midnight.
What types of services can I use at this McDonald's?
You can use DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services at this location.
How can I order food for delivery or pickup from this McDonald's?
You can order online via their delivery URL or through the McDonald's App available on both Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 1741 Lakeland Drive, Jackson, MS 39216. You can call them at +1 601-362-6304.
Are there other notable places near McDonald's at 1741 Lakeland Drive where I can visit?
Nearby places include Regions Bank for your financial needs and Hair By Day salon if you want to get a haircut or beauty treatment before or after your meal.
I need legal services near McDonald's; are there any law firms nearby?
Yes, there are several law firms close by including The Fraser Law Firm, Camp Law Firm, and Parrish Law Office PLLC, making it convenient to handle legal matters in the area.
Can I combine a visit to McDonald's with other activities nearby?
Absolutely! You can enjoy shopping at Village Package Liquor Store or visit River Hills Family Dentistry for healthcare, both located nearby for a convenient trip.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website