Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,558 reviews
5 stars
522
4 stars
325
3 stars
269
2 stars
138
1 star
304
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, rude staff, and issues with order accuracy, leading to a generally negative perception of customer service.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a poor dining experience.
Positive Staff Interactions
A few customers praised specific staff members for their friendliness and professionalism, suggesting that there are some positive interactions amidst the overall negative feedback.
- DCDane CarlsonDec 15, 20251.0That was the worst experience at McDonald's I think I've had. The cashier kept rushing us and needs to calm down. The smoothie was given to us half full and unmixed. There is white stuff at the bottom and I chose to not drink it. No one was professional.
- BIBarry Taylor IIDec 7, 20251.0Food was decent, but their were bugs in our food and bag. Quality, cleanliness, and good service these days are dead.
- TMTiffany MosleyDec 6, 20251.0Zero stars! Cant even get service! Also needs to deep cleaned the smell of urine is overwhelming.
- GTGloria TurnageDec 5, 20251.0I stopped around 11:50 I order the Grinchmas, when e got home, No Grinch SOCKS! I’m 3.08 miles away. So poor service.
- CSCanesha SmithNov 21, 20251.0Worst experience ever starting with the staff members leading up to the manager on duty. He was very unbothered and unapologetic for my wait time and inconvenience of my order being wrong.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1741 Lakeland Drive, Jackson, MS?
McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Thursdays.
What are the McDonald's delivery service hours at this location?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily starting at 5:00 AM and closes at 11:00 PM, except Fridays and Saturdays when it closes at midnight.
What types of services can I use at this McDonald's?
You can use DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services at this location.
How can I order food for delivery or pickup from this McDonald's?
You can order online via their delivery URL or through the McDonald's App available on both Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 1741 Lakeland Drive, Jackson, MS 39216. You can call them at +1 601-362-6304.
Are there other notable places near McDonald's at 1741 Lakeland Drive where I can visit?
Nearby places include Regions Bank for your financial needs and Hair By Day salon if you want to get a haircut or beauty treatment before or after your meal.
I need legal services near McDonald's; are there any law firms nearby?
Yes, there are several law firms close by including The Fraser Law Firm, Camp Law Firm, and Parrish Law Office PLLC, making it convenient to handle legal matters in the area.
Can I combine a visit to McDonald's with other activities nearby?
Absolutely! You can enjoy shopping at Village Package Liquor Store or visit River Hills Family Dentistry for healthcare, both located nearby for a convenient trip.