Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,549 reviews
5 stars
518
4 stars
324
3 stars
269
2 stars
138
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback highlighted a mix of experiences, with some staff being friendly and helpful, while others were described as rude and dismissive.
Food Quality
While some customers enjoyed fresh and hot food, others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
- CSCanesha Smith3 days ago1.0Worst experience ever starting with the staff members leading up to the manager on duty. He was very unbothered and unapologetic for my wait time and inconvenience of my order being wrong.
- KTKay TateNov 11, 20255.0Great environment
- EPElizabeth PerkinsNov 2, 20252.0Slowest service ever. Waited for 25 minutes to get through the drive through. The people seemed nice enough, just incompetent.
- ECEric CooperOct 28, 20254.0I have only had positive experiences at this McDonald's. Food always is freshly cooked with no long wait time.
- GWGlen WattOct 27, 20251.0Was waiting to get my order taking and the manager was at the fries station and looked over at me and three other customers and look towards the back and said somebody going to wait on these customers cuz I'm not doing it and walked away I'll never go to another McDonald's again never ever ever again never.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1741 Lakeland Drive, Jackson, MS?
McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Thursdays.
What are the McDonald's delivery service hours at this location?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily starting at 5:00 AM and closes at 11:00 PM, except Fridays and Saturdays when it closes at midnight.
What types of services can I use at this McDonald's?
You can use DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services at this location.
How can I order food for delivery or pickup from this McDonald's?
You can order online via their delivery URL or through the McDonald's App available on both Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 1741 Lakeland Drive, Jackson, MS 39216. You can call them at +1 601-362-6304.
Are there other notable places near McDonald's at 1741 Lakeland Drive where I can visit?
Nearby places include Regions Bank for your financial needs and Hair By Day salon if you want to get a haircut or beauty treatment before or after your meal.
I need legal services near McDonald's; are there any law firms nearby?
Yes, there are several law firms close by including The Fraser Law Firm, Camp Law Firm, and Parrish Law Office PLLC, making it convenient to handle legal matters in the area.
Can I combine a visit to McDonald's with other activities nearby?
Absolutely! You can enjoy shopping at Village Package Liquor Store or visit River Hills Family Dentistry for healthcare, both located nearby for a convenient trip.