McDonald's

3.6
1336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 N State St, Jackson, MS
39202, United States

Hours

Reviews

3.6
1,336 reviews
5 stars
525
4 stars
286
3 stars
210
2 stars
104
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and quick service.
  • KH
    Kyra H
    Dec 29, 2025
    4.0
    Being on the side of a hill made it a little difficult to navigate around. The food was correct but took quite some time to come out. They had us pull ahead and wait for our drive through meal. It was late and pulling forward into a small designated spot made it difficult for others to navigate around us. It was pretty tight with some larger vehicles. I wish we could have pulled up into a parking spot to e out of other people's way.
  • SW
    Sebastian Watkins
    Dec 16, 2025
    1.0
    Okay maybe my last statement was a little harsh look brand new McDonald's you'd expect fresh everything looks good right same problem with every McDonald's you would at least expect if nothing else the fries will be on point it's the first thing you see when you open your bag but when you open them and they're hard and wilted and the containers half full yeah makes you kind of angry
  • MM
    MarkellR
    Dec 13, 2025
    1.0
    I ordered two ten Piece nuggets and a Triple Cheese Burger Combo with a Half Unsweet tea. Im guessing the first driver assigned to my order kept the order and unassigned my order so then after the Third Driver finally reaches out to me he notifies me that the Manager on duty which was a female and another Team member were purposely ignoring him regarding the pick up of my order and after 10-15 min's they respond and say " We can send Cheese Burger and a cup of Tea. I have a 6 year old who only eats chicken nuggets or bites when it comes to eating out and you really mean to tell me your staff has no type of feelings for kids!! a order I paid for with my hard earned money and my child literally couldn't enjoy anything to eat I never even received fries at least and then the nerve of you guys to send my order unsealed giving open access for the driver to tamper with the burger and the drink. Something I HAVE TO CONSUME AND THIS IS AWFUL THAT A MEMBER OF MANAGEMENT ACTS IN THIS TYPE OF MANNER AND I AM HIGHLY UNSATISFIED AND I LIVE IN THE FONDREN AREA AND I AM EMPLOYED AT THE FRESH MARKET IN RIDGELAND MS AND YET ALONG I AM A NATIONAL GUARD RESERVIST SO FOR THIS TYPE OF TREATMENT TO BE GIVEN TO ME I AM SADLY IN A DECISION OF NOT EVER VISTING NOR RECOMMENDING FREINDS, FAMILY AND COWORKERS TO THIS EXACT LOCATION DUE TO THIS AWLFUL AND POOR SERVICE
  • HH
    Hunter Hobson
    Dec 7, 2025
    3.0
    First time ever here I’ve lived in the area for a long time and just wanted to try out a closer McDonalds. After my first impression I’ll definitely be bringing my business elsewhere. Customer service is GARBAGE. Process of order is all everywhere but where it needs to be. Waited a full 30 mins after I ordered to get my simple plain sandwich and fries.
  • JC
    jasis contreras
    Dec 6, 2025
    5.0
    Muy bueno, atención rápida y el lugar limpio, el servicio en si fue bueno, también les pedí que por favor la comida para mi esposa fuera sin mayonesa y con la carne bien bien cocinada y cumplieron con ello sin problema muchas gracias, volveré a ir sin dudas 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1010 N State St, Jackson?

McDonald's at 1010 N State St, Jackson is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.