Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the restrooms and dining area.
Positive Experiences
Despite the negative feedback, some customers noted positive experiences with friendly staff and quick service.
KH
Kyra H
Dec 29, 2025
4.0
Being on the side of a hill made it a little difficult to navigate around. The food was correct but took quite some time to come out. They had us pull ahead and wait for our drive through meal. It was late and pulling forward into a small designated spot made it difficult for others to navigate around us. It was pretty tight with some larger vehicles. I wish we could have pulled up into a parking spot to e out of other people's way.
SW
Sebastian Watkins
Dec 16, 2025
1.0
Okay maybe my last statement was a little harsh look brand new McDonald's you'd expect fresh everything looks good right same problem with every McDonald's you would at least expect if nothing else the fries will be on point it's the first thing you see when you open your bag but when you open them and they're hard and wilted and the containers half full yeah makes you kind of angry
MM
MarkellR
Dec 13, 2025
1.0
I ordered two ten Piece nuggets and a Triple Cheese Burger Combo with a Half Unsweet tea. Im guessing the first driver assigned to my order kept the order and unassigned my order so then after the Third Driver finally reaches out to me he notifies me that the Manager on duty which was a female and another Team member were purposely ignoring him regarding the pick up of my order and after 10-15 min's they respond and say " We can send Cheese Burger and a cup of Tea. I have a 6 year old who only eats chicken nuggets or bites when it comes to eating out and you really mean to tell me your staff has no type of feelings for kids!! a order I paid for with my hard earned money and my child literally couldn't enjoy anything to eat I never even received fries at least and then the nerve of you guys to send my order unsealed giving open access for the driver to tamper with the burger and the drink. Something I HAVE TO CONSUME AND THIS IS AWFUL THAT A MEMBER OF MANAGEMENT ACTS IN THIS TYPE OF MANNER AND I AM HIGHLY UNSATISFIED AND I LIVE IN THE FONDREN AREA AND I AM EMPLOYED AT THE FRESH MARKET IN RIDGELAND MS AND YET ALONG I AM A NATIONAL GUARD RESERVIST SO FOR THIS TYPE OF TREATMENT TO BE GIVEN TO ME I AM SADLY IN A DECISION OF NOT EVER VISTING NOR RECOMMENDING FREINDS, FAMILY AND COWORKERS TO THIS EXACT LOCATION DUE TO THIS AWLFUL AND POOR SERVICE
HH
Hunter Hobson
Dec 7, 2025
3.0
First time ever here I’ve lived in the area for a long time and just wanted to try out a closer McDonalds. After my first impression I’ll definitely be bringing my business elsewhere. Customer service is GARBAGE. Process of order is all everywhere but where it needs to be. Waited a full 30 mins after I ordered to get my simple plain sandwich and fries.
JC
jasis contreras
Dec 6, 2025
5.0
Muy bueno, atención rápida y el lugar limpio, el servicio en si fue bueno, también les pedí que por favor la comida para mi esposa fuera sin mayonesa y con la carne bien bien cocinada y cumplieron con ello sin problema muchas gracias, volveré a ir sin dudas 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
What are the regular business hours for McDonald's at 1010 N State St, Jackson?
McDonald's at 1010 N State St, Jackson is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Can I order McDonald's delivery at this location and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:59 PM on weekdays, and 6:00 AM to 10:59 PM on weekends. You can order online through their delivery website.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer to customers?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I earn rewards for free food at this McDonald's?
You can earn points and redeem free food through the MyMcDonald's Rewards program; more information is available on their rewards website.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby dining options are available around McDonald's at 1010 N State St?
Nearby dining options include Picante's Grill, known for Tex-Mex cuisine, and Wingstop, specializing in chicken dishes. These offer great alternatives if you're looking to explore other flavors.
Are there any nearby healthcare facilities near this McDonald's in Jackson?
Yes, nearby healthcare facilities include Primary and Behavioral Healthcare Services and Mississippi Children's Heart, which provide medical and mental health services.
Which nearby services can help customers with financial or real estate needs near McDonald's?
Nearby services include Jackson Owner Finance and WeBuyJackson for real estate needs, and Econotax for financial services and accounting.