Brand Certified
McDonald's
3.6(1347 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1010 N State St, Jackson, MS
39202, United States
Certified by McDonald's • Mar 01, 2026
(601) 973-9002
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,347 reviews
5 stars
529
4 stars
288
3 stars
211
2 stars
106
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and disrespectful behavior.
Food Quality
There were numerous complaints about cold or poorly prepared food, including issues with specific items like fries and sandwiches.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms, which were described as dirty and poorly maintained.
Service Speed
Customers frequently mentioned long wait times for orders, both in the drive-thru and inside the restaurant, indicating a lack of efficiency.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service at times, noting that the food was hot and well-prepared on occasion.
- KFKevin FreelsFeb 18, 20263.0It's McDonald's yall
- LPLowell PoeFeb 18, 20261.0We went through the drive through at 815 am 2/18/26 and the girl that gave our order was very rude
- TTThrifty Used Cars & Tires BHPH Dealership (Mr. Thrifty)Jan 31, 20264.0They didnt want ro take my order. They said use your app and I said I dont have the app never new yawl had one. All I want is a drink and 0ay for it. She said it would be quicker you use the app. I said for who? I would have to download install. I would rather hand you a 5 and you give me a cup. I dont care if you keep the change I just want a drink.
- RSRodney SlaughterJan 22, 20262.0Usually good service, just don't think you're going to go inside till 8am and after 9pm no matter what the schedule says on the door. The employees will look you dead in your eyes and act like they don't see you at those times.
- KHKyra HDec 29, 20254.0Being on the side of a hill made it a little difficult to navigate around. The food was correct but took quite some time to come out. They had us pull ahead and wait for our drive through meal. It was late and pulling forward into a small designated spot made it difficult for others to navigate around us. It was pretty tight with some larger vehicles. I wish we could have pulled up into a parking spot to e out of other people's way.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1010 N State St, Jackson?
McDonald's at 1010 N State St, Jackson is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Can I order McDonald's delivery at this location and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:59 PM on weekdays, and 6:00 AM to 10:59 PM on weekends. You can order online through their delivery website.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer to customers?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I earn rewards for free food at this McDonald's?
You can earn points and redeem free food through the MyMcDonald's Rewards program; more information is available on their rewards website.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby dining options are available around McDonald's at 1010 N State St?
Nearby dining options include Picante's Grill, known for Tex-Mex cuisine, and Wingstop, specializing in chicken dishes. These offer great alternatives if you're looking to explore other flavors.
Are there any nearby healthcare facilities near this McDonald's in Jackson?
Yes, nearby healthcare facilities include Primary and Behavioral Healthcare Services and Mississippi Children's Heart, which provide medical and mental health services.
Which nearby services can help customers with financial or real estate needs near McDonald's?
Nearby services include Jackson Owner Finance and WeBuyJackson for real estate needs, and Econotax for financial services and accounting.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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