McDonald's

3.6
1328 reviews
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Business Details

1010 N State St, Jackson, MS
39202, United States
(601) 973-9002
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 N State St, Jackson, MS
39202, United States

Hours

Reviews

3.6
1,328 reviews
5 stars
521
4 stars
285
3 stars
209
2 stars
104
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and impatience from employees.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlight poor cleanliness, particularly in restrooms, which detracts from the overall experience.

Service Speed

Many customers experienced slow service, especially during busy times, leading to frustration.

Location Issues

Some customers noted issues with the location's management and staffing, including being closed during posted hours.
  • DS
    Daryl S
    6 days ago
    1.0
    Went to McDonald’s today and got a iced coffee and a MCchicken sandwich and let’s just say I won’t be returning sandwich was old and disgusting and coffee was horrible and the costumer service is awful.
  • VP
    Vicious Peaches
    Nov 9, 2025
    5.0
    This is one of the best overall McDonald's that I've ever encountered, even on my travels over the years. Service has been fairly quick, especially for as busy as this location stays. Food was as good as you can get from a McDonald's. Food was hot, nicely packaged, etc. I do want to give some real kudos to the fact that....this location's ICE CREAM machine, is always working! (The half a dozen or so times I've been at least)
  • AA
    Ashley
    Nov 5, 2025
    1.0
    I work way too hard for my money to be played with…I ordered a fish fillet sandwich with EXTRA tartar sauce. It’s stupid that tartar sauce costs extra, but I paid for it because the last time I didn’t ask for extra, I got a squirt of tartar sauce the size of a quarter. I paid for extra tartar sauce, opened the sandwich, and this time I had a squirt of tartar sauce the size of a quarter on the front of the giant fillet and a squirt of tartar sauce the size of a quarter on back of the fillet. I usually only give a business one time to play with my money, but for some reason, I visited this location twice. Never again.
  • MR
    Matthew Rogers
    Nov 5, 2025
    1.0
    Stopped in for a hot Mocha on a cold night after driving for hours... Nobody could make it. Asked for a hot chocolate ... nope couldn't get that either. Large Black Coffee? Parked for 5 minutes while waiting for it because they didn't have any made. What's going on at this location??
  • TL
    Tiana Luckett
    Oct 26, 2025
    5.0
    I lost my receipt so I can't remember who took my order but I know it was a young dude who was patient while I dealt with a toddler having a tantrum
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1010 N State St, Jackson?

McDonald's at 1010 N State St, Jackson is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.