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Jimmy John's

3.2
(186 reviews)

Business Details

715 Poplar Blvd, Jackson, MS
39202, United States
(601) 352-1010

About

Sandwich Restaurant

Location

Jimmy John's
715 Poplar Blvd, Jackson, MS
39202, United States

Hours

Reviews

3.2
186 reviews
5 stars
67
4 stars
28
3 stars
20
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times, particularly during busy hours.

Inconsistent Hours

Many reviews highlighted that the location frequently closes earlier than advertised, leading to customer frustration.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with freshness and missing ingredients.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the kitchen and restroom areas.

Delivery Problems

Customers experienced significant delays with delivery orders, often waiting much longer than expected.
  • DE
    Doug Evans
    Feb 21, 2026
    1.0
    NOT OPEN DURING BUSINESS HRS. 1:40pm. Locked up lights off
  • LS
    Latrice Jadefox Sims
    Feb 16, 2026
    1.0
    Cleanliness is not a priority for them
  • MM
    Meri
    Oct 27, 2025
    1.0
    Wasted a trip out when it was already closed at 7pm on Monday, despite both their Google page and mobile app saying it closes at 8pm.
  • SC
    Sonya's Crafts
    Sep 15, 2025
    3.0
    This is to management: My first time ever at this location. I was given a gift card so today I went there. Upon entering I noticed about 5 people waiting for their food. It was only one member of the staff working. He was the cashier and the person making the sandwiches. Everyone there was pretty much in a frustrated mood pacing back and forth outside and back in waiting on their orders. One customer just got frustrated and left because his order was wrong after waiting. I can only imagine the male employee stress level having to juggle 2 positions and during lunch hr downtown and to deal with the frustration from waiting customers! My sandwich was fresh and I enjoyed it no complaints there! But most people have either 30 mins or 1hr for lunch. It took me 30 mins from the time of placing my order and receiving my order. The employee definitely should not have been doing both jobs alone. I dont know if its like this at this location everyday but I will not be going back on my lunch hour at least. Please get more people on staff to accommodate the customers that come to your establishment to create a better experience for all customers. No one wants to spend their entire lunch or half of their lunch getting a meal. #this ismytwocents
  • KT
    Kayla T
    Sep 5, 2025
    1.0
    Dont know how the food is. They were out of chicken at lunch so we left

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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