Jimmy John's

3.2
182 reviews

About

Sandwich Restaurant

Location

Jimmy John's
715 Poplar Blvd, Jackson, MS
39202, United States

Hours

Reviews

3.2
182 reviews
5 stars
66
4 stars
28
3 stars
20
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Inconsistent Hours

Many reviews mentioned that the location often closes earlier than advertised, leading to customer frustration.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with freshness and incorrect orders.

Cleanliness

The cleanliness of the establishment was mentioned positively by some, but others reported unsanitary conditions.

Delivery Problems

Numerous complaints were made about slow delivery times and issues with online orders.
  • MM
    Meri
    Oct 27, 2025
    1.0
    Wasted a trip out when it was already closed at 7pm on Monday, despite both their Google page and mobile app saying it closes at 8pm.
  • SC
    Sonya's Crafts
    Sep 15, 2025
    3.0
    This is to management: My first time ever at this location. I was given a gift card so today I went there. Upon entering I noticed about 5 people waiting for their food. It was only one member of the staff working. He was the cashier and the person making the sandwiches. Everyone there was pretty much in a frustrated mood pacing back and forth outside and back in waiting on their orders. One customer just got frustrated and left because his order was wrong after waiting. I can only imagine the male employee stress level having to juggle 2 positions and during lunch hr downtown and to deal with the frustration from waiting customers! My sandwich was fresh and I enjoyed it no complaints there! But most people have either 30 mins or 1hr for lunch. It took me 30 mins from the time of placing my order and receiving my order. The employee definitely should not have been doing both jobs alone. I dont know if its like this at this location everyday but I will not be going back on my lunch hour at least. Please get more people on staff to accommodate the customers that come to your establishment to create a better experience for all customers. No one wants to spend their entire lunch or half of their lunch getting a meal. #this ismytwocents
  • KT
    Kayla T
    Sep 5, 2025
    1.0
    Dont know how the food is. They were out of chicken at lunch so we left
  • MG
    Martin Groot
    Jul 31, 2025
    2.0
    Overpriced and mediocre (at best) offerings
  • RS
    Roycelynn Straughter
    Mar 2, 2021
    4.0
    I would definitely give them a five but I order here frequently and always ALWAYS they miss something and the simplest things like i ordered today and asked for my sandwich cut in 1/2 but it’s not I appreciate the freaky fast but I’d rather them take their Tim and make it correctly