McDonald's

3.5
765 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
907 Highway 82 E, Indianola, MS
38751, United States

Hours

Reviews

3.5
765 reviews
5 stars
273
4 stars
163
3 stars
132
2 stars
64
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration.

Wait Times

Long wait times were a common issue, with several customers mentioning delays in both drive-thru and in-store service.

Food Quality

Inconsistent food quality was highlighted, with reports of cold or old food, though some customers did mention fresh and hot meals.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
  • PC
    Phil Cordel
    Jan 2, 2026
    1.0
    Very slow
  • JB
    John Butler
    Dec 11, 2025
    3.0
    This is how I received my food this morning
  • AF
    Aleatha Frank
    Dec 7, 2025
    1.0
    The McDonald’s drive-thru in Indianola continues to have the worst customer service I’ve experienced. Orders are frequently incorrect, the staff is often dismissive or unprofessional, and the wait times are consistently long even when it isn’t busy. It’s disappointing to see this location decline so much, and I hope management takes steps to improve the customer experience.
  • JH
    Juanita Hancock
    Dec 3, 2025
    1.0
    I ordered 6 chicken nuggets didnt open bag or box until.farther down the road it only had 4 nuggets in the box
  • LM
    Lance McDaniel
    Aug 7, 2025
    1.0
    August 7, 2025 2:45pm. Got a mcdouble bag, asked for no pickles extra onions. Got my mcdouble and it literally looked like there were 10 servings of onions. They were all over the outside of the bun, the wrapper AND it had 8 pickles on it. Also the assistant manager checked me out. She mumbles very quietly and is very rude. A TERRIBLE place to get a meal

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 907 Highway 82 E, Indianola, MS?

McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 11:30 PM.