Arby's

4.1
1279 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
712 Desoto Cove, Horn Lake, MS
38637, United States

Hours

Reviews

4.1
1,279 reviews
5 stars
679
4 stars
320
3 stars
133
2 stars
47
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received burnt or poorly prepared items.

Customer Service

Customer service experiences varied greatly, with many reports of rude staff and long wait times, particularly in the drive-thru.

Cleanliness

Some customers noted cleanliness issues, particularly in restrooms and the dining area.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • RG
    Racheal Guest
    5 days ago
    5.0
    Jarod Noel greeted us so sweetly as he was cleaning the front of the restaurant. Which was the cleanest I have ever seen. He came straight to the cash register to take our orders. He was so helpful and kind. The backline Jeremy Gross did an excellent job preparing our food quickly and was very delicious. The young lady in the drive through Madison Myles and the assistant manager Rosie Collie both came to the front to help Jarod get our order bagged promptly and properly making sure we had all we needed. Everyone was so sweet and all smiles!! I highly recommend this location!! I was even impressed with how clean the parking lot was. The bathrooms were also fully stocked and cleaned.
  • AA
    Allen Atchison
    Dec 9, 2025
    5.0
    Great roast beef sandwich!!
  • MH
    Melissa Heft
    Nov 4, 2025
    3.0
    Man, we were so excited to try the new steak bites , and we're immediately disappointed by what we got .....its a dollar a piece basically and it's not only half the size of a nugget from McDonald's but it's burnt.....
  • BB
    Brandy Hampton (BB)
    Oct 29, 2025
    1.0
    I waited for over 20 minutes nobody came to take my order after I heard someone say something went to drive through windows waited again and still nobody. It was ridiculous
  • SW
    Steve Whitney
    Sep 26, 2025
    5.0
    The lady at the counter, Rose, was on fire. She not only took my order, she let me know up front that a couple of fountain drinks were out, and when i mentioned their sauce pumps were mislabeled she immediately addressed it. Great experience. Id go back there in a heartbeat!