Service Issues
Numerous customers reported extremely slow service, with long wait times to place orders and receive food.
Food Availability
Many reviews highlighted that the restaurant frequently ran out of key menu items, including roast beef, which is a signature offering.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, including lack of attention and poor customer service.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary conditions.
Management Problems
Reviews indicated significant issues with management, including poor staffing decisions and lack of oversight leading to operational failures.