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Wendy's

3.8
(856 reviews)

Business Details

593 E Commerce St, Hernando, MS
38632, United States
(662) 429-0630

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Hernando, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hernando, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
593 E Commerce St, Hernando, MS
38632, United States

Hours

Reviews

3.8
856 reviews
5 stars
354
4 stars
210
3 stars
134
2 stars
54
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Order Accuracy

A significant number of customers reported consistent issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, indicating a lack of proper maintenance.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, such as stale fries and incorrect ingredients.

Service Speed

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to a negative overall experience.
  • NR
    Noah Roop
    Jan 2, 2026
    1.0
    Watched us standing at the register waiting to order and walked away like they didnt even want to work.
  • LP
    Lori Price
    Dec 17, 2025
    1.0
    When I called about the whole order wrong, the lady I spoke with hung up on me. When I called back she was rude and unprofessional! Very rude! Do better Wendy's!! I spent $36 I expected to get at least part of my order correct. Customer service was very rude!
  • TN
    Terry Dana Norton
    Nov 18, 2025
    1.0
    Cold food missing items and rude employees. Has happened last few times we visited. Will not go back
  • ML
    Miss Lyss
    Nov 11, 2025
    3.0
    ** UPDATE - i tried this place again. I REALLY wish there was a way to reach the district manager bc it got worse. Twice ive ordered pickup and this last time they didnt have a salad I ordered so I asked them to credit my order and not only did they not credit my order they also didnt guve ne the dessert cinnabons i ordered that are like $4+. Im fone dealing with shift managers and they will not connect me to anyone who can help me actually get my money back or address my issues. Stay away abd go anywhere else if you can. This wendys always has something broken, the floors are very sticky, and they are always out of potatoes. Also, unless you like mayonnaise dripping off of your burger, make sure to order it "light" bc they put WAY too much. PLEASE make sure to check and double check your order also bc it never fails that they forget or mess up at least one thing in my order every time I've gone there. During rush hour it is very hard to get into the parking lot unless you are coming from the center of town. Finally, one of the lady shift managers is rude and yells at her trainees and treats them like crap right in front of customers.
  • MW
    Moe W
    Nov 1, 2025
    1.0
    Very slow service in drive thru. Wanted to charge an extra 55 cents for bbq sauce for my chicken nuggets which was lukewarm. The manager or cashier probably would have pocketed the money anyway.

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's in Hernando, MS?

Wendy's in Hernando, MS is open daily from 6:30 AM to midnight for dine-in, drive-thru, and delivery services.

Does this Wendy's location offer drive-thru service?

Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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