Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, often receiving the wrong items or missing components.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive employees.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers noted fresh and hot food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and the presence of flies.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
ES
Ella Smith
1 day ago
1.0
Waited 30 minutes for my curbside pick up and I saw people go around the drive-through a few times so I decided to go in. One of the workers said she didn’t see it on there and it didn’t pop up. I showed them my order number and receipt and apparently they were gonna start making it but they didn’t. They had no workers at the counter. I stood there forever and asked about three different times to make it at this point. this one worker kept coming to me and I told her what I was waiting for and she said okay and she just kept walking away. It had been an hour this man picking up DoorDash told one of the workers that I have been waiting here for an hour. She says “you ain’t been waiting here for no hour”. She says it with a nasty attitude. Her face had a very nasty look on it. All of the workers had a attitude. Some on their phones. They all were laughing and playing around. Horrible place. They had to remake my sandwich because it was wrong. I didn’t realize until I got home that they didn’t give me all my chicken nuggets. I didn’t get no apology or nothing. My food is cold and it’s been over an hour and I left. This is completely unacceptable and those employees need to be fired. You can’t just treat people however you feel like it. The customer service at this McDonald’s is absolutely horrible and if I could give this place a negative star then I would.
CP
Carol Diane Poole
Nov 17, 2025
4.0
Orded a double cheese burger asked for it plain but add mac sauce the burger was so messy had to pull over to clean my hands off dont offer to make a burger like i want it if its going to be m ade so messy i cant eat it and drive that was the reason i came thru drive thru so i could eat as i kept driveing
TM
thomas mcplay
Oct 31, 2025
1.0
Food was good but manager was rude and had an attitude with my order. Definitely won’t be going back to this Mcdonald’s! Don’t recommend!!!
JF
J D (FuzzyBabyDaddy69)
Oct 5, 2025
1.0
I can only assume something is wrong with your cooks. Please have them checked out. Usually your service is good, but tonight was horrible. I ordered a big Mac combo through the app so there should not have been any confusion to my order, but it was still messed up. As you can see, the container was correct and that's why when I looked in my bag, I thought that I had the right order. However, I received a fish sandwich in the food container. Also, I ordered 2 pumpkin pies and got 1 apple and 1 pumpkin. For such a large corporation, you definitely are messing yourselves up by allowing this type of poor service to go out of your doors. Maybe McDonald's should get some training from Chic-fil-a.
As well, I should have known they would mess up my order since they could not give me a receipt. Now I cannot report the bad order because I don't know the store number.
AW
Aleshia Wood
Sep 1, 2025
1.0
Hands down the worst McDonald’s I’ve ever been to. I tried to get an iced coffee.. they tried charging me when I used my points, the cashier had an attitude problem, and when I finally got my coffee after waiting in the drive thru for 10 mins it was just milk And flavor. I took it inside and asked them to remake it.. they did and again it was just milk and flavor. Whoever is training these people is incompetent. I used to work at McDonald’s and I know what an iced coffee looks like. This isn’t it.
What are the operating hours for dine-in at McDonald's in Hernando, MS?
McDonald's in Hernando is open daily from 4:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:00 PM and 11:00 PM respectively.
When is the drive-thru at McDonald's in Hernando open?
The drive-thru is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday. On Friday and Saturday, it stays open until midnight.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:30 PM.
Does McDonald's Hernando offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at McDonald's in Hernando?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Hernando, MS?
It is located at 440 E Commerce, Hernando, MS 38632, USA.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their McDonald's App or the online ordering links provided.
Are there any gas stations or convenience stores near McDonald's for a quick stop?
Yes, Kroger Fuel Center, which includes a gas station and convenience store, is close by, allowing customers to fuel their vehicle or grab coffee before or after visiting McDonald's.
What other dining options are nearby McDonald's in Hernando?
Nearby dining options include Taco Felix, Blue Agave, Waffle House, Pizza Hut, and The Parish, offering a variety of cuisines from Mexican and seafood to breakfast and pizza.
Are there any retail or thrift stores near McDonald's where I can shop?
Yes, customers can visit Rick's Vintage Shop & Antique Market, Goodwill Donation Center, Goodwill Outlet, Memphis Goodwill, and The Home Appliance Store for shopping nearby.