McDonald's

3.4
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 E Commerce, Hernando, MS
38632, United States

Hours

Reviews

3.4
1,165 reviews
5 stars
376
4 stars
248
3 stars
226
2 stars
96
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Several reviews mentioned cold or improperly cooked food, including raw burgers and messy orders, contributing to dissatisfaction.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty floors and the presence of flies, which detracted from their dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers highlighted friendly and attentive staff members who provided good service.
  • SC
    Steven Cruz
    Dec 31, 2025
    1.0
    Worst fast food restaurant ever. There has not been one single time where they have made my food right. We even got a raw beef patty in one of our kids burgers one time. Their workers and managers clearly care nothing of the jobs they do so I suggest that no body in Hernando eat here until this changes. Awful.
  • ES
    Esther Scott
    Dec 27, 2025
    1.0
    They took 25 minutes for 2 kids meals. The floors were so oily and disgusting that they had wet floor signs all over. On top of taking 25 minutes they got the 2 orders wrong. Who ever is running this establishment should be ashamed of themselves.
  • CF
    Corrie frank
    Dec 14, 2025
    1.0
    Went for lunch 12/14. Ordered a number 3 with bacon and a happy meal. The burger was straight raw in the center. It happens. Go back, ask for a remake. Get another, less raw but still raw burger.
  • ES
    Ella Smith
    Nov 23, 2025
    1.0
    Waited 30 minutes for my curbside pick up and I saw people go around the drive-through a few times so I decided to go in. One of the workers said she didn’t see it on there and it didn’t pop up. I showed them my order number and receipt and apparently they were gonna start making it but they didn’t. They had no workers at the counter. I stood there forever and asked about three different times to make it at this point. this one worker kept coming to me and I told her what I was waiting for and she said okay and she just kept walking away. It had been an hour this man picking up DoorDash told one of the workers that I have been waiting here for an hour. She says “you ain’t been waiting here for no hour”. She says it with a nasty attitude. Her face had a very nasty look on it. All of the workers had a attitude. Some on their phones. They all were laughing and playing around. Horrible place. They had to remake my sandwich because it was wrong. I didn’t realize until I got home that they didn’t give me all my chicken nuggets. I didn’t get no apology or nothing. My food is cold and it’s been over an hour and I left. This is completely unacceptable and those employees need to be fired. You can’t just treat people however you feel like it. The customer service at this McDonald’s is absolutely horrible and if I could give this place a negative star then I would.
  • CP
    Carol Diane Poole
    Nov 17, 2025
    4.0
    Orded a double cheese burger asked for it plain but add mac sauce the burger was so messy had to pull over to clean my hands off dont offer to make a burger like i want it if its going to be m ade so messy i cant eat it and drive that was the reason i came thru drive thru so i could eat as i kept driveing

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Hernando, MS?

McDonald's in Hernando is open daily from 4:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:00 PM and 11:00 PM respectively.

When is the drive-thru at McDonald's in Hernando open?

The drive-thru is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday. On Friday and Saturday, it stays open until midnight.