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McDonald's

3.4
(1169 reviews)

Business Details

440 E Commerce, Hernando, MS
38632, United States
(662) 429-4433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 E Commerce, Hernando, MS
38632, United States

Hours

Reviews

3.4
1,169 reviews
5 stars
379
4 stars
249
3 stars
226
2 stars
96
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous complaints about incorrect orders, cold food, and raw meat were noted.

Cleanliness

Several reviews mentioned dirty conditions, including flies and unclean dining areas.

Positive Staff Interactions

Some customers highlighted friendly employees who improved their experience despite overall issues.
  • AM
    Amber Maxwell
    Jan 22, 2026
    5.0
    So I’m new to the area and love McDonald’s coffee! Everytime I go in the mornings I get my coffee from Raven and she always is so kind and has the biggest smile on her face. Honestly I look forward to seeing her! You all are lucky to have her bc she makes the experience better just with her smile! It’s very genuine. She’s usually at the second window where you pick up in drive thru. Idk if she will see this but thank you, you make my day better just with your smile!
  • SC
    Steven Cruz
    Dec 31, 2025
    1.0
    Worst fast food restaurant ever. There has not been one single time where they have made my food right. We even got a raw beef patty in one of our kids burgers one time. Their workers and managers clearly care nothing of the jobs they do so I suggest that no body in Hernando eat here until this changes. Awful.
  • ES
    Esther Scott
    Dec 27, 2025
    1.0
    They took 25 minutes for 2 kids meals. The floors were so oily and disgusting that they had wet floor signs all over. On top of taking 25 minutes they got the 2 orders wrong. Who ever is running this establishment should be ashamed of themselves.
  • CF
    Corrie frank
    Dec 14, 2025
    1.0
    Went for lunch 12/14. Ordered a number 3 with bacon and a happy meal. The burger was straight raw in the center. It happens. Go back, ask for a remake. Get another, less raw but still raw burger.
  • ES
    Ella Smith
    Nov 23, 2025
    1.0
    Waited 30 minutes for my curbside pick up and I saw people go around the drive-through a few times so I decided to go in. One of the workers said she didn’t see it on there and it didn’t pop up. I showed them my order number and receipt and apparently they were gonna start making it but they didn’t. They had no workers at the counter. I stood there forever and asked about three different times to make it at this point. this one worker kept coming to me and I told her what I was waiting for and she said okay and she just kept walking away. It had been an hour this man picking up DoorDash told one of the workers that I have been waiting here for an hour. She says “you ain’t been waiting here for no hour”. She says it with a nasty attitude. Her face had a very nasty look on it. All of the workers had a attitude. Some on their phones. They all were laughing and playing around. Horrible place. They had to remake my sandwich because it was wrong. I didn’t realize until I got home that they didn’t give me all my chicken nuggets. I didn’t get no apology or nothing. My food is cold and it’s been over an hour and I left. This is completely unacceptable and those employees need to be fired. You can’t just treat people however you feel like it. The customer service at this McDonald’s is absolutely horrible and if I could give this place a negative star then I would.

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