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Brand Certified

Arby's

4.2
(813 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1020 East Commerce St, Hernando, MS
38632, United States

Hours

Reviews

4.2
813 reviews
5 stars
446
4 stars
223
3 stars
69
2 stars
28
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff's pleasant demeanor while others experienced unhelpful management.

Food Quality

Feedback on food quality was inconsistent, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area, with some customers noting dirty tables and unkempt facilities.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it expensive for the quality received, while others felt it was a good value.
  • CB
    Christina Bullock
    Jan 2, 2026
    1.0
    This location has one of the most rudest managers i've ever spoken to! I placed a mobile order and due to the drive thru being packed my food was cold ( i believe it was already cold) and when i went to speak to someone i was told it was my fault for being late! I'm sorry but in what universal is the customer blamed bc you can't manage to keep your drive thru running in a timely matter? I tried to inform the manager that i had placed the order 0.2 miles away so there is no reason why the food should be ice cold. but he didn't want to hear it. The way i received my food i believe it was old cold food that they probably wanted to get rid of so they threw it onto a mobile order which is disgusting! and wrong!
  • AF
    Andy Farley
    Nov 28, 2025
    5.0
    Very efficient service. Food is always hot and delicious. This my go to place when I'm trying to figure out what I want to eat for dinner.
  • ZR
    zack rushing
    Nov 26, 2025
    5.0
    On point.
  • AF
    Angie Flaherty
    Nov 6, 2025
    3.0
    The drive-through service was great. The food, not so much. Chalky-dry steak bites with an odd flavor. Soggy Italian sandwich with a spoiled tomato smell. I threw it all out. At least I wasn't hungry any more.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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