McDonald's

3.3
799 reviews
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Business Details

28069 Highway 28, Hazlehurst, MS
39083, United States
(601) 894-1050
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28069 Highway 28, Hazlehurst, MS
39083, United States

Hours

Reviews

3.3
799 reviews
5 stars
251
4 stars
141
3 stars
155
2 stars
80
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and order handling.

Inconsistent Experience

While some customers had positive experiences, many others reported significant issues, suggesting a lack of consistency in service and food quality.
  • BW
    BEVERLY WILSON
    Oct 14, 2025
    3.0
    Poor service food poor quality
  • AA
    Asa Abadie
    Oct 10, 2025
    1.0
    Service is absolutely terrible. Been here 3 times this week and have never had my food within 10 minutes
  • LJ
    Leslie Jones
    Sep 28, 2025
    1.0
    We went through the drive-thru; my order was a vanilla ice coffee with extra espresso. What I received looked like milk. I went in quite frustrated and that only grew when someone in the back said order on the kiosk and I had to raise my voice to say my coffee wasn’t coffee. At this point an employee came up front and I began to explain the issue and my frustration and she said “you gonna have an attitude”;! I replied “I’m sorry?” She then began to correct her children and she repeated herself. I explained again the problem and she said “we’re out of espresso”; I replied we weren’t told that when we ordered and she rolled her eyes. She took the drink and supposedly remade it correctly. That was not the case. I took the drink and left because I didn’t want to escalate the situation. There was absolutely NO coffee in what was made!
  • MS
    Michael Stam
    Aug 16, 2025
    1.0
    Food was horrible and we waited 25 minites in the erive thru. And in top of all of that they didnt take credit so had to pay cash.
  • AO
    Alessandro Olvera
    Aug 3, 2025
    1.0
    Horrible service and stood there most of the time and wouldn’t consider it fast food since it takes like 20 minutes for food sometimes. There are like only 1 or 2 employees that actually do something.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hazlehurst, MS?

McDonald's in Hazlehurst is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, the Hazlehurst McDonald's has a drive-through open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.