Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hattiesburg, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3700 West Fourth Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
783 reviews
5 stars
258
4 stars
149
3 stars
97
2 stars
55
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both order taking and food delivery.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Numerous customers described staff as rude and unprofessional, with complaints about poor customer service and lack of responsiveness.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
Technology Issues
Customers experienced problems with the ordering system, including malfunctioning intercoms and delays in order processing.
- RBRichard Breland6 days ago1.0Service is terrible. If you don't have a hour plus to wait on your food don't go. Employees very unprofessional. They need a whole new team. I waited 10 minutes just for them to take my order and I am still waiting 45 minutes later and they will no longer respond to button.
- JGJessica GrahamDec 31, 20251.0I rarely come here. I thought I’d give it another chance. Each time I’ve been to this particular Sonic, service has been depressingly slow- still is. Food was fresh, at least.
- DWDylan WhiddonDec 13, 20252.0To quick to get off the microphone...took 3 times to order. Kept getting cut off.
- SSStephen SmithDec 3, 20254.0A year ago I would've driven to 2 different Sonic locations because the wait time for your order was so long(I waited 45 minutes once for a Rt 44 drink) but something has definitely changed and I'll be coming back more often. Maybe it's staffing or management changes but this place has really turned my frown upside down the last 2 times I've chosen to go here.
- DPDavid PoundersNov 8, 20251.0Ordered on the app which said food would be ready at 1:25 but I did not receive my items till 1:55. I wouldn’t recommend ordering online at this location the other Sonic has better turnaround times.