McDonald's

3.5
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3111 Hardy St, Hattiesburg, MS
39401, United States

Hours

Reviews

3.5
956 reviews
5 stars
337
4 stars
220
3 stars
159
2 stars
65
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even reports of mold.

Cleanliness

Customers frequently noted unsanitary conditions in the dining area, with dirty tables and floors.

Management Issues

Many reviews highlighted poor management and lack of organization, leading to confusion and dissatisfaction among customers.

Positive Experiences

Despite the negative feedback, some customers did report friendly service and satisfactory food experiences at this location.
  • SM
    Stephayne Marshall
    4 days ago
    1.0
    WORSE SERVICE EVER!!! THE COMPLAINT NUMBER LINE WASN'T ANY ASSISTANCE EITHER. HIGHLY DISAPPOINTED
  • JJ
    Joonjii
    Nov 7, 2025
    1.0
    Absolutely horrible drive thru management. I order ahead of time and still get told to pull forward, and several cars go around me. I get fries and a burger. No reason it should take 35 minutes to get fast food.
  • B1
    Britt 1k4L
    Nov 6, 2025
    2.0
    They are very slow! Don’t suggest going when they open because they will let you sit by the menu and not take your order. I sat for minutes waiting for my order to be taken and the lady at the window just sat there. I went somewhere else
  • EP
    Edward Pepper
    Nov 6, 2025
    1.0
    I went through and got 3 6 piece nuggets and an unsweetened tea on my lunch break. Made it back to work to find out all 3 only had 5 in them, one of those boxes had a long hair in it, my tea was a sweet tea, and only one of the three sauces. Messing up every single part in that way couldn’t have been an accident but deliberate. I had to use the rest of my lunch break to drive back and try to get it corrected.
  • AT
    Abby Trigg
    Nov 2, 2025
    1.0
    It is amazing that we have this many McDonald’s locations in this city, and they are all completely unreliable. Today, I waited in the drive thru for 30 minutes for breakfast. Which maybe I wouldn’t be so annoyed about if I’d received a single item that I actually ordered. Who doesn’t love wasting time AND money?

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hattiesburg, MS?

McDonald's at 3111 Hardy St in Hattiesburg, MS is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, with extended hours until 1:00 AM on Fridays and Saturdays.