Customer experiences with service were mixed, with some praising friendly and efficient staff while others reported rudeness and poor order accuracy.
Food Quality
Food quality varied, with some customers enjoying their meals while others complained about overcooked items and incorrect orders.
Cleanliness
Cleanliness was a concern for many, with reports of dirty dining areas and restrooms, although some noted that the restaurant was well-maintained.
Pricing
Several customers felt that prices were high for fast food, leading to mixed feelings about value for money.
Speed of Service
Wait times were frequently mentioned, with some customers experiencing long delays in receiving their orders.
NW
Noah Wilson
Dec 13, 2025
4.0
For a fast food place its pretty good. Service was good and quick and they were patient when we were deciding what to order. The inside was clean from what i could tell. The food was alright but its fast food, cant expect Michelin Star type of food. Its good for what it is, however its gotten kind of pricey since i was last at a DQ.
TW
Thomas A Wingate
Aug 29, 2025
5.0
Busy. But efficient friendly and kind. Definitely go back.
RW
Renee Webb
Aug 26, 2025
2.0
Cashier was rude
BW
barbara west
Aug 18, 2025
1.0
Always out of roasted pecans.
AS
Angela S.
Aug 16, 2025
4.0
I love Dairy Queen and I love this particular store, but I am over my ice cream being half melted when they handed it to me. I don’t know when Dairy Queen stopped flipping it upside down, but it would be a hazard to do so. Also remember people’s toast!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kinds of food and treats does Dairy Queen Grill & Chill in Hattiesburg offer?
Dairy Queen Grill & Chill offers a menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the operating hours of Dairy Queen Grill & Chill at 6427 U S Highway 49?
The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on certain holidays such as November 27, 2025, and December 25, 2025.
Does this Dairy Queen location have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and provides amenities like high chairs, booster seats, and is welcoming to children.
Are there seating and restroom facilities available at this Dairy Queen?
Yes, the location has seating areas and restrooms for customer use.
Does Dairy Queen Grill & Chill offer free WiFi?
Yes, free WiFi is available at this location for customers.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their ordering website.
Are there any nearby gas stations close to Dairy Queen Grill & Chill?
Yes, nearby gas stations include Smith Petroleum Co, Dandy Dan's, Texaco, and another Dandy Dans; these can be convenient for refueling before or after your visit.
What nearby dining options are available near Dairy Queen Grill & Chill?
Big Al's Famous Hotdogs, a fast food and hot dog restaurant, is located nearby and offers more dining variety in the area.
What other services or businesses are located near Dairy Queen Grill & Chill that might interest visitors?
Nearby businesses include Avis Car Rental and Budget Car Rental for travel needs, Ropers Rockin Country dance club for entertainment, and The Beer Barn liquor store and furniture store for shopping.