Mixed feedback on service; some customers reported friendly and helpful staff, while others experienced indifference and rudeness.
Food Quality
Generally positive remarks about food freshness and taste, but some complaints about specific items being overcooked or poorly prepared.
Speed of Service
Drive-thru service is often quick, but there are instances of long wait times, especially when orders are complicated.
Cleanliness
The restaurant is frequently noted as clean, contributing positively to the overall dining experience.
Ice Cream Variety
Customers love the ice cream options, particularly the Blizzards, though there are occasional complaints about order accuracy.
KW
Kevin White
2 days ago
1.0
It should not take 35 minutes to order and get your food at a fast food restaurant.
CF
Charlotte Foster
Aug 29, 2025
5.0
We went through drive thru. It was quick and easy.
DH
dena holden
Aug 14, 2025
5.0
It was what you would expect for a fast food chain restaurant. The place was clean and the food was hot.
JM
John Moore
Aug 8, 2025
1.0
Ordered four different ice creams, sat down and the cashier brought out three, we looked and she had only charged for three so we went back and bought the fourth. After waiting and everyone finishing we decided to cancel the fourth since we were ready to leave. The incompetent and unconcerned cashier ( very apathetic, and not at all friendly) asked someone where it was this whole time and another apathetic and unconcerned worker say “ no one came and got it, so I put it on the bottom shelf”. No one ever let us know our order was ready, which is quite possibly due to the unconcerned and apathetic cashier being away from the counter. We just told them to trash it because we didn’t want melted ice cream from the bottom shelf. Please stop hiring workers who don’t care and your business will do better, I just left a locally owned small restaurant and the service is impeccable.
The restaurant is located at 6370 U S Highway 98, Hattiesburg, MS 39402-8532, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM. It is closed on Thanksgiving Day 2025 (Nov 27) and Christmas Day 2025 (Dec 25).
Does Dairy Queen Grill & Chill offer mobile ordering and rewards?
Yes, the location supports mobile ordering and rewards, allowing customers to conveniently place orders and access deals via their app.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it provides family-friendly amenities including booster seats, high chairs, wheelchair accessibility, and free Wi-Fi, making it comfortable for families with children.
Can I use the drive-thru service at Dairy Queen Grill & Chill?
Yes, the restaurant has a drive-thru service available for customers who prefer to order from their vehicles.
How can I contact Dairy Queen Grill & Chill if I have questions or want to place an order?
You can call them at +1 601-909-2204 or order online through their official order page.
Are there any seafood dining options near Dairy Queen Grill & Chill?
Yes, LandShark Seafood & Catfish, a Cajun and Creole seafood restaurant, is nearby. Customers can enjoy seafood dining before or after visiting Dairy Queen.
What retail stores are close to Dairy Queen Grill & Chill for convenient shopping?
Nearby retail stores include Target, Academy Sports + Outdoors, Ross Dress for Less, and Walmart, providing options for shopping alongside your Dairy Queen visit.
Are there any automotive service centers near Dairy Queen Grill & Chill?
Yes, Express Oil Change & Service Center and Walmart Auto Care Centers are nearby, which can be convenient for vehicle maintenance while enjoying a meal or treat.