Dairy Queen Grill & Chill

4.4
472 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
6370 U S Highway 98, Hattiesburg, MS
39402-8532, United States

Hours

Reviews

4.4
472 reviews
5 stars
302
4 stars
93
3 stars
43
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers reported friendly and helpful staff, while others experienced indifference and rudeness.

Food Quality

Generally positive remarks about food freshness and taste, but some complaints about specific items being overcooked or poorly prepared.

Speed of Service

Drive-thru service is often quick, but there are instances of long wait times, especially when orders are complicated.

Cleanliness

The restaurant is frequently noted as clean, contributing positively to the overall dining experience.

Ice Cream Variety

Customers love the ice cream options, particularly the Blizzards, though there are occasional complaints about order accuracy.
  • KW
    Kevin White
    2 days ago
    1.0
    It should not take 35 minutes to order and get your food at a fast food restaurant.
  • CF
    Charlotte Foster
    Aug 29, 2025
    5.0
    We went through drive thru. It was quick and easy.
  • DH
    dena holden
    Aug 14, 2025
    5.0
    It was what you would expect for a fast food chain restaurant. The place was clean and the food was hot.
  • JM
    John Moore
    Aug 8, 2025
    1.0
    Ordered four different ice creams, sat down and the cashier brought out three, we looked and she had only charged for three so we went back and bought the fourth. After waiting and everyone finishing we decided to cancel the fourth since we were ready to leave. The incompetent and unconcerned cashier ( very apathetic, and not at all friendly) asked someone where it was this whole time and another apathetic and unconcerned worker say “ no one came and got it, so I put it on the bottom shelf”. No one ever let us know our order was ready, which is quite possibly due to the unconcerned and apathetic cashier being away from the counter. We just told them to trash it because we didn’t want melted ice cream from the bottom shelf. Please stop hiring workers who don’t care and your business will do better, I just left a locally owned small restaurant and the service is impeccable.
  • LC
    Lynsey Clark
    Jun 20, 2025
    5.0
    One word: yum.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Grillburgers®, Chicken Strip Basket, Blizzard® Treats, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

The restaurant is located at 6370 U S Highway 98, Hattiesburg, MS 39402-8532, United States.