Service Quality
Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and unresponsive ordering systems.
Food Quality
Many customers reported receiving cold, incorrect, or poorly prepared food, with several mentioning issues like stale fries and wrong orders.
Management Issues
Feedback indicates a lack of effective management, with complaints about unprofessional behavior from staff and inadequate training.
Cleanliness and Safety
Several reviews raised concerns about cleanliness and food safety, including reports of hair in food and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.