Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 20-30 minutes, even when few other customers were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to significant customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness and Maintenance
The location was described as dirty and in need of maintenance, with broken equipment and unsanitary conditions noted by several reviewers.
Food Quality
Customers expressed disappointment with the quality of food, describing it as cold, stale, or poorly prepared.