Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
187 reviews
5 stars
96
4 stars
30
3 stars
14
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and accommodating staff, others reported rudeness and poor professionalism.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect modifications, leading to frustration.
Food Quality
The quality of food received mixed reviews; while some enjoyed the sandwiches, others complained about freshness, portion sizes, and overall taste.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling practices and the state of the restaurant.
Speed of Service
Service speed was frequently criticized, with many customers noting that the service was slower than expected, contradicting the brand's 'freaky fast' promise.
- RLRebekah LauterwasserDec 5, 20251.0Rude for no reason…. Came in a hour and 10 minutes prior to closing and was told when ordering how confusing we order and making faces as if we annoyed him by saying “we’ll take all the freebies add on’s that are vegetables”. Then proceeded to tell us they are about to be done making food as they stop making food at 8 PM, which is odd as their hours posted are 9 PM. The first time we came here months ago we also came in prior to closing and were told only cold subs no hot subs because they clean the items early to prep for closing…..
- MMMichael MullinsNov 7, 20251.0Ran out of lettuce at 7:45 -- 1:15 before closing. This is a CHAIN sandwich shop, they should not be running out of lettuce. Idc if I'm being a Karen, there is no excuse FOR A CHAIN!!!
- TBTim BrunsonOct 4, 20255.0Quick courteous service!
- JCJordan “Jade” CarvinSep 8, 20251.0The manager was rude and very disrespectful. Poor professionalism. Poor performance.
- DPDavid ParnellAug 23, 20255.0Pulled in an hour before they closed and I got the best service I could ask for! They gave the best recommendations on sandwiches and gave the best customer service! Will be back! Aaron and the other associate was so sweet!