Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple customers reported issues with cold or improperly prepared food, leading to dissatisfaction.
Service Issues
There were numerous complaints about slow service, rude staff, and incorrect orders, indicating a lack of consistency in customer service.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others highlighted dirty tables and floors, suggesting inconsistency in maintenance.
Staff Performance
Feedback on staff ranged from friendly and helpful to rude and unprofessional, indicating a significant variability in employee behavior.
CT
Casey Tadlock
Dec 24, 2025
5.0
Very clean and friendly
CQ
Cassie Quinlan
Nov 25, 2025
1.0
We had to wait for a specialty sandwich, which wasn’t a problem. The problem was that the other 2 sandwiches were sent out cold. Very disappointing because the window girl told us the order was put together at the same time. It’s a shame to be lied to about the quality of your product. We work hard for our money and to waste it on cold food is completely unacceptable.
KE
Karrie Eldridge
Nov 11, 2025
5.0
Elijah is such a good worker. Highly recommend.
RC
Red Cooper
Nov 3, 2025
1.0
Food was cold and nasty they’d give me food poisoning from food that’s been sitting there since this morning I want my money back please it’s not worth even spending money at this place
MD
Melissa D
Oct 29, 2025
2.0
My husband and I ate at this location for the first time on sunday the 26th, and my husband has had food poisoning ever sense then. He has been in so much pain, and has been struggling to sleep too. Him not being able to sleep has been keeping me up at night as well trying to care for him. We do not appreciate this experience. We both work and I'm in school. Its currenrtly 3:53am and my husband has had to keep getting up due to extreme pain for the past 4 hours! I feel livid at the moment. People need to do better at keeping stations clean, hands clean, making sure stuff is stored correctly, coughing or sneezing AWAY from product, if they cant do simple tasks like that then send them home. I do not recommend people eat here anytime soon. Not worth getting this sick with a few major holidays around the corner. Its going on 3 days now and he might have to see a doctor. :( Not cool. You all can do better.