At Wendy’s in Gautier, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gautier, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected or ignored during their visits.
Food Quality
Many customers reported receiving cold or incorrect food orders, with several instances of food being stale or poorly prepared.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, bathrooms, and overall hygiene standards.
Wait Times
Customers consistently mentioned long wait times in the drive-thru, with some reporting waits of over 30 minutes.
Mixed Experiences
While some customers praised individual staff members and specific meals, overall experiences varied greatly, with many expressing dissatisfaction.
SM
Scott Murphy
Feb 1, 2026
1.0
Horrible experience they were so rude and wouldn't tell me what was wrong, I even asked them did I do something to make you mad! The treated me so bad!, I was so polite to trying to cheer them up! They basically threw my food bag to me and slammed the window! The frys were cold and I was afraid to ask for fresh ones but I did and they acted like I was wrong? Then the dropped the back in the grease fryer and instantly threw the bag back to me! I asked could I please get some new fresh ones?? That really upsets them now! They told me pull up wait. So now they just brang out the same frys again!! This is so wrong. They dont answer the phone either! Ever again Wendy's.
So sad people don't care.
Scott.
BW
Breanna Ware
Jan 16, 2026
1.0
This morning around 7:50 AM, I went through the drive-thru at Wendy’s and ordered a drink. After taking a few sips, it tasted off, so I came inside to dump it out and get a replacement.
I poured out a full cup with ice at the drink station. Unfortunately, the employee working nearby did not see this and appeared to think I was trying to refill an empty cup. When the ice machine wasn’t working properly, I decided to just refill the drink and move on.
At that point, an employee began yelling at me from across the restaurant. I am hard of hearing and was not wearing my hearing aids, so it took me a moment to understand what she was saying. When I finally did, it seemed she was questioning why I was refilling my drink. I calmly explained that I had just come through the drive-thru and the drink did not taste right, so I returned to replace it.
The situation could have been avoided with better attention and communication. Being shouted at over a misunderstanding was uncomfortable and unnecessary, especially when I was simply trying to fix a problem with an order I had already paid for.
I expect better customer service and more patience, especially in the morning when mistakes can happen.
JM
Jess Mcnab
Jan 12, 2026
1.0
Waited 20 minutes for cold food. It was extremely disappointing.
LK
Lexi K
Jan 7, 2026
3.0
this is the second time i’ve come to this location and the girl working front drive through is so rude. she is young but that’s no excuse . she basically throws the food at you . i hadn’t even got my drink or straw . the rest of that crew is awesome!
Is the Wendy's at 2605 Highway 90 in Gautier still open?
Yes! This Wendy's location remains open and committed to serving quality food every day.
What are the hours of operation for the Wendy's drive-through in Gautier?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does the Wendy's at 2605 Highway 90 serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's app or at order.wendys.com and select this location for pickup or delivery.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How do I contact this Wendy’s location with questions or feedback?
You can call (228) 497-6618 or reach customer care at 888-624-8140. Feedback can also be submitted online at the Wendy's Contact page.
Are there other fast food restaurants near Wendy's at 2605 Highway 90?
Yes, nearby fast food options include McDonald's, Burger King, KFC, and Domino's Pizza, giving customers a variety of dining choices in the same area.
What nearby convenience stores or pharmacies can I visit before or after dining at Wendy's?
Walgreens, a pharmacy and convenience store, is nearby for any personal care or quick shopping needs adjacent to your Wendy's visit.
Is there a gas station near Wendy's for customers who need to refuel their vehicle?
Yes, a Shell gas station is located nearby, convenient for refueling before or after your Wendy's meal.
Are there entertainment options close to Wendy's at 2605 Highway 90?
Redbox rental kiosks are nearby, allowing customers to rent movies or games to enjoy after dining at Wendy's.
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