McDonald's

3.6
1452 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 Hwy 90 W, Gautier, MS
39553, United States

Hours

Reviews

3.6
1,452 reviews
5 stars
535
4 stars
316
3 stars
259
2 stars
108
1 star
234

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Food Quality

Inconsistent food quality, with reports of cold, old, or improperly prepared items, leading to dissatisfaction among customers.

Speed of Service

Service speed varies significantly; some customers experienced long wait times, while others noted quick service during busy hours.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with multiple reports of dirty tables and unsanitary conditions.
  • CW
    Charlotte Warlick
    1 day ago
    5.0
    Customer service is great. I asked for hashbrown no salt they cooked it fresh:-) My mcgriddles were hot an ready. In the morning time the staff is very well trained.
  • RS
    Ricky J. Stanton
    Nov 4, 2025
    1.0
    Hire professional adults and fix your ice cream machine.
  • TB
    Terry Bangs
    Nov 4, 2025
    4.0
    I had cold unsalted fries. But everything else was good
  • VR
    Vann Rapier
    Oct 29, 2025
    5.0
    Everyone is always nice whenever I come I. Here there are two employees in specific Brian and heather who are always very kind
  • CT
    Candace Thornton
    Oct 27, 2025
    2.0
    My co worker and I went here for lunch today and they didn’t give her her fries. The lady at the window was very rude and unprofessional. Instead of walking to the back and asking the other cashier if we purchased the order of fries, she yelled very rudely and accused us of not paying for them which we indeed did do with a debit card. But due to their machine being broke and not properly functioning to provide receipts she accused us of not paying. I will be calling corporate on her and the manager because that should have been handled totally different. I’ve lived in Gautier my entire life, my kids and I eat here several times a week and most of the employees know us. I have never been treated so rudely and I will be taking my business elsewhere.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Gautier, MS?

McDonald's in Gautier, MS is open from 5:00 AM to 11:00 PM Monday through Wednesday, Thursday from 6:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday; on Thursday it operates from 5:00 AM to 4:00 AM the next day; it runs 24 hours on Friday and Saturday.