McDonald's

3.6
1458 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 Hwy 90 W, Gautier, MS
39553, United States

Hours

Reviews

3.6
1,458 reviews
5 stars
536
4 stars
316
3 stars
259
2 stars
108
1 star
239

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly prepared food, including raw patties and incorrect orders.

Customer Service

Mixed reviews on customer service; while some employees were praised for their friendliness, many customers experienced rudeness and unprofessional behavior from staff.

Order Accuracy

Frequent complaints about missing items and incorrect orders, with many customers stating that their orders were consistently wrong.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Speed of Service

Customers noted slow service, particularly during busy times, with some waiting excessively for their orders.
  • TC
    Thomas Carlisle
    6 days ago
    1.0
    I’ve ordered the Quarter Pounder with Cheese meal here twice, and both times it was disappointing. The burger tasted and felt like it had been made hours earlier—cold meat, stale bun, and overall not fresh. On top of that, some of the staff didn’t appear to be dressed professionally. I expect better consistency and food quality from McDonald’s.
  • CF
    Chelsea Fuller
    Dec 21, 2025
    1.0
    The WORST McDonald’s I have ever been to. Employees are rude every time. It seems I am asked to pull up and wait then forgotten about every other time I order from here. Items are missing from every order I’ve placed. It’s very seldom that I come and have a good experience. Today I placed an order in the drive through and the girl taking my order never confirmed that I could pull around, didn’t ask if my order looked correct. Just closed the order and said nothing. I pull around, pay with another girl and I see the girl taking orders just laying her head on the counter taking orders. I pull up to get my food, come to find out I paid for the WRONG order and she never sent my order through. Thankfully the girls who caught it took care of it and were very sweet. It just seems I have an issue with the same people every time.
  • JG
    Josh Gautier
    Dec 18, 2025
    1.0
    (12/17/25 at ~10:30pm) Went through the drive through and order a simple double quarter pounder meal with a Dr Pepper and fries, after I paid and went to the second window they offered me the wrong order. I didn’t think much of it because it’s a simple mistake that happens all the time; however, the stench of weed coming out the window was very concerning. After receiving my order I drove home only to realize that my burger had NO toppings, one of the patties was folded in half like a sheet of paper, the cheese was on the side of the burger gluing it to the box, and lastly they gave me coke instead of Dr Pepper. I don’t expect much from a McDonalds but when you can’t get a single thing right it’s not even laughable, just horrendously disappointing and unacceptable for business. I ended up throwing the whole order away (it smelled foul and was unfit for human consumption). I have had numerous issues with this joke of an establishment before (one of the worst being a raw patty) but this is the last time I will even considered eating there (only went there tonight because Sonic’s system was down). I doubt anything will come of this complaint but if anyone from management is reading this I know the Deschers ;)
  • RW
    Randall Wheaton
    Dec 12, 2025
    5.0
    5 stars because; thanks to the app I paid $0.25 for my lunch.. 2 stars across the board because; its McDonald's.. buns were dry.. all condiments and relishes were in one spot, the patties were small and tasteless and looked to be left on the side of the road for at least two days and they just so happened to be out of EVERYTHING... But.. the frappe was delish!! Best Lunch Ever!!
  • TR
    Todd Raney
    Dec 9, 2025
    1.0
    Placed my order into the drive through, and was promptly pulled up and forgotten about for 10 minutes. Went in to see about my food, and was eventually given it. Minus a 10 piece that I ordered. After arguing with 2 different employees to prove they shorted me my nuggets, I was finally given them. When I complained the person who seemed to be manager said I didn't have to eat there. I told him I won't again. As a bonus, when I got home my burger was RAW.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Gautier, MS?

McDonald's in Gautier, MS is open from 5:00 AM to 11:00 PM Monday through Wednesday, Thursday from 6:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday; on Thursday it operates from 5:00 AM to 4:00 AM the next day; it runs 24 hours on Friday and Saturday.