Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving cold, stale, or improperly prepared food, including raw patties and incorrect orders.
Customer Service
Mixed reviews on customer service; while some employees were praised for their friendliness, many customers experienced rudeness and unprofessional behavior from staff.
Order Accuracy
Frequent complaints about missing items and incorrect orders, with many customers stating that their orders were consistently wrong.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Speed of Service
Customers noted slow service, particularly during busy times, with some waiting excessively for their orders.
TC
Thomas Carlisle
6 days ago
1.0
I’ve ordered the Quarter Pounder with Cheese meal here twice, and both times it was disappointing. The burger tasted and felt like it had been made hours earlier—cold meat, stale bun, and overall not fresh. On top of that, some of the staff didn’t appear to be dressed professionally. I expect better consistency and food quality from McDonald’s.
CF
Chelsea Fuller
Dec 21, 2025
1.0
The WORST McDonald’s I have ever been to. Employees are rude every time. It seems I am asked to pull up and wait then forgotten about every other time I order from here. Items are missing from every order I’ve placed. It’s very seldom that I come and have a good experience. Today I placed an order in the drive through and the girl taking my order never confirmed that I could pull around, didn’t ask if my order looked correct. Just closed the order and said nothing. I pull around, pay with another girl and I see the girl taking orders just laying her head on the counter taking orders. I pull up to get my food, come to find out I paid for the WRONG order and she never sent my order through. Thankfully the girls who caught it took care of it and were very sweet. It just seems I have an issue with the same people every time.
JG
Josh Gautier
Dec 18, 2025
1.0
(12/17/25 at ~10:30pm) Went through the drive through and order a simple double quarter pounder meal with a Dr Pepper and fries, after I paid and went to the second window they offered me the wrong order. I didn’t think much of it because it’s a simple mistake that happens all the time; however, the stench of weed coming out the window was very concerning. After receiving my order I drove home only to realize that my burger had NO toppings, one of the patties was folded in half like a sheet of paper, the cheese was on the side of the burger gluing it to the box, and lastly they gave me coke instead of Dr Pepper. I don’t expect much from a McDonalds but when you can’t get a single thing right it’s not even laughable, just horrendously disappointing and unacceptable for business. I ended up throwing the whole order away (it smelled foul and was unfit for human consumption). I have had numerous issues with this joke of an establishment before (one of the worst being a raw patty) but this is the last time I will even considered eating there (only went there tonight because Sonic’s system was down). I doubt anything will come of this complaint but if anyone from management is reading this I know the Deschers ;)
RW
Randall Wheaton
Dec 12, 2025
5.0
5 stars because; thanks to the app I paid $0.25 for my lunch..
2 stars across the board because; its McDonald's.. buns were dry.. all condiments and relishes were in one spot, the patties were small and tasteless and looked to be left on the side of the road for at least two days and they just so happened to be out of EVERYTHING... But.. the frappe was delish!! Best Lunch Ever!!
TR
Todd Raney
Dec 9, 2025
1.0
Placed my order into the drive through, and was promptly pulled up and forgotten about for 10 minutes. Went in to see about my food, and was eventually given it. Minus a 10 piece that I ordered. After arguing with 2 different employees to prove they shorted me my nuggets, I was finally given them. When I complained the person who seemed to be manager said I didn't have to eat there. I told him I won't again. As a bonus, when I got home my burger was RAW.
What are the regular operating hours for McDonald's in Gautier, MS?
McDonald's in Gautier, MS is open from 5:00 AM to 11:00 PM Monday through Wednesday, Thursday from 6:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's location open?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday; on Thursday it operates from 5:00 AM to 4:00 AM the next day; it runs 24 hours on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I order food online or use a mobile app for McDonald's here?
Yes, you can order online through their delivery URL or use the McDonald's App available on iOS and Android for convenient ordering.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location offers a drive-thru service.
What other fast food options are near McDonald's on Hwy 90 in Gautier?
Nearby fast food options include Wendy's and Subway, which you might consider visiting before or after your meal at McDonald's.
Are there any nearby gyms or fitness centers around McDonald's?
Yes, BodyQuest Fitness and Aerobics Club, Body Quest Fitness & Aerobics, Magnus Training Academy & Brazilian Jiu-Jitsu, and The Steel Mill are gyms nearby for your workout needs before or after dining.
What nearby stores can I visit for shopping or essentials near McDonald's?
Nearby stores include Dirt Cheap discount store, Gautier Thrift Store, Dollar Tree, Goodwill, Walgreens pharmacy and convenience store, and Metro Beauty Supply for various shopping needs.