Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
639 reviews
5 stars
269
4 stars
159
3 stars
82
2 stars
28
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
There were numerous complaints about food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction among customers.
Customer Service
Customer service was often described as rude or unprofessional, with several instances of employees displaying negative attitudes towards customers.
Inconsistency
Many reviews highlighted inconsistency in food preparation and service, with experiences varying greatly depending on the time of visit and staff on duty.
Management Issues
Several customers noted a lack of effective management and supervision, contributing to poor service and food quality.
- MBMark BoltonDec 22, 20251.0With no one ahead of me to order, it took 4 minutes to be acknowledged and almost 20 minutes to get my 2 meal order. This had to be the worst hamburger I’ve ever had in my life. It tasted gross—barely finished half of it and felt promptly sick shortly thereafter. No wonder they got a “B” on their health inspection. I’ll never go back.
- MPMINI “LUH P” PEKKADec 21, 20255.0I LOVE DA BACONATOR 🥹🥹🥹🥹🥹🥹🥹🥹✌️✌️✌️✌️✌️
- GTGreen TruckDec 3, 20251.0If there was an option 0 that’s really what your location deserves… refer to pictures and receipt for verification of details. Your chili looks and taste even worse, what I received was watered down contained under cooked beans and the meat is obviously chopped up hamburger patties from the day before. I have never received chili like this from any Wendy’s location. Given the apparent lack of meaningful supervision at this location I will never waste my money at this Wendy’s again. This visit was an attempt to regain confidence in your store, you never have potatoes and it’s a hit or miss on chili. I’m not sure what I received today can be considered Wendy’s chili.
- AMAaron's MSNov 14, 20255.0Awesome customer service and very considerate of the customer's time. Had to wait on a small order but was kept informed. I don't mind a little snags in getting my food if the customer service is like this. Great workers
- AAAmber ArmstrongNov 7, 20251.0I placed a mobile order at 12:15 for carry-out. It’s currently 12:38 and I’m still waiting for my food. Not to mention the fact that the employees are extremely rude and not giving any updates or apology. I will NOT be back.
Frequently Asked Questions About Wendy's
Is 221 - Castlewoods Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Flowood, MS?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Flowood serve breakfast?
Yes, it serves breakfast with a selection of combos, croissants, biscuits, sandwiches, coffee, and sides.
Is delivery available from Wendy's at 105 Plaza Drive Ext.?
Yes, delivery is available; you can check availability and order via the Wendy's app or order.wendys.com.
How can I provide feedback or contact Wendy's at this location?
You can reach Customer Care via live chat or leave a message on the contact page, call 888-624-8140, or directly call (601) 992-8555 for this Wendy's.
What payment methods are accepted at Wendy's in Flowood?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for Wendy's in Flowood?
Menu and pricing are available online at order.wendys.com or via the Wendy's mobile app, where prices update based on location.
Are there other food options near Wendy's at 105 Plaza Drive Ext.?
Nearby you can find Taco Bell for Mexican cuisine, Lost Pizza Co. Flowood for pizza and American food, and Seattle Drip coffee shop.
What nearby services can help me with banking or financial needs near Wendy's in Flowood?
Close by are BankPlus branches, Magnolia Federal Credit Union, Coinme ATM, and The Exchange Network ATM for your financial services.
Is there a supermarket or gas station near Wendy's in Flowood for convenient shopping or fueling?
Kroger grocery store and Kroger Fuel Center gas station are nearby, making it easy to shop or refuel before or after your meal.
Does Wendy's in Flowood offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.