Taco Bell

3.4
577 reviews
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Business Details

2331 Lakeland Drive, Flowood, MS
39232, United States
(601) 932-3796
https://locations.tacobell.com/ms/flowood/2331-lakeland-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2331 Lakeland Drive in Flowood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2331 Lakeland Drive, Flowood, MS
39232, United States

Hours

Reviews

3.4
577 reviews
5 stars
209
4 stars
111
3 stars
81
2 stars
39
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Customers consistently noted long wait times, both in-store and at the drive-thru, often exceeding 20 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others reported cold, stale, or poorly prepared food.

Atmosphere

The restaurant's atmosphere received criticism for being dark and uninviting, with some noting cleanliness issues.
  • JT
    John Turfhat
    5 days ago
    1.0
    Just an overall joke of an establishment. The workers always have attitude and act as if handing you a bag of food is inconvenient for them. They have no professionalism and you can hear them over the drive through laughing about the terrible service they provide.
  • ML
    Mary Lacey
    Nov 5, 2025
    5.0
    Awesome
  • BW
    Brianna Watrous
    Oct 15, 2025
    1.0
    Did an instore pickup and the lobby door was locked. It was only 7 pm. Had to go through the drive thru and waited for over 20 mins. I already paid for my food. Sounds like someone doesn’t know how to provide correct customer service. If you don’t have enough employees to be able to provide service… then why are you even open. Bet my food will be cold by the time I get it.
  • ML
    Michelle Long
    Oct 12, 2025
    3.0
    They just seem annoyed if we come inside I know that they’re supposed to be consistency in the food business were they consistent about pointing you to the kiosk to put your own order in even whenever I told him I’m new to this. I don’t know how to use all this yet. I figured it out, though but the point is some ppl can’t read so they can only get so far with it so people can’t see well and some people like that personal interaction. The atmosphere needs work.
  • NJ
    Niesa JB
    Sep 13, 2025
    1.0
    Taco Bell your Location in Floowood MS off of Lakeland drive needs to work on their customer service skills. I find it very unprofessional that someone calls your location over 10 times with no pick up or option to leave a message. This is beyond ridiculous. I would 0/10 not recommend this location!! You all owe me money because I was not able to cancel my order because of this.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and until 4:00 AM on Friday.

Does the Taco Bell at 2331 Lakeland Drive offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.